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For Companies At a Glance
- Tasks: Manage bookings, liaise with trainers, and support customer service.
- Company: Dynamic training organisation with a focus on growth and development.
- Benefits: Competitive salary, life insurance, wellbeing initiatives, and generous leave.
- Other info: Opportunity for professional growth and access to extensive training resources.
- Why this job: Join a vibrant team and make a difference in training administration.
- Qualifications: Strong communication skills and a proactive, organised mindset.
The predicted salary is between 25000 - 25000 ÂŁ per year.
We’re looking for an engaging, motivated, and highly organised individual to join our team as a Business & Training Administrator. This role is perfect for someone with exceptional attention to detail, strong communication skills, and a proactive, problem‑solving mindset. If you thrive in a busy environment and enjoy delivering great customer service, this could be a brilliant fit.
What You’ll Be Doing
- Administration
- Processing customer bookings and enquiries
- Liaising with trainers and customers to schedule courses
- Sending booking instructions, invoices, and pass certificates
- Maintaining accurate training records (trainee lists, schedules, attendance, feedback)
- Updating course and trainer information on the LMS
- Coordinating off‑site training bookings and venue arrangements
- Keeping course files and paperwork complete and up to date
- Preparing reports on training activity and outcomes
- Suggesting improvements or new programme ideas
- Troubleshooting issues as they arise
- Ensuring all training activities meet compliance standards
- Following up on leads and enquiries
- Supporting other teams with admin tasks when needed
- Researching prospects and generating leads
- Reaching out to new customers via cold calls and emails
- Identifying and recommending new business opportunities
What We’re Looking For
- Excellent communication skills
- A confident, positive, people‑focused approach
- High self‑motivation and ambition
- Ability to work independently and as part of a team
- Strong organisational and multitasking ability
- Meticulous attention to detail
- A “glass half full” outlook
- Tech‑savvy mindset (desirable)
- Commercial awareness (desirable)
What You’ll Get
- Life insurance for peace of mind
- Access to wellbeing initiatives and an Employee Assistance Programme
- Generous colleague discount
- Free access to all training resources (online and face‑to‑face)
- Generous annual leave allowance plus sick leave after probation
Business and Training Administrator in London employer: Interaction Recruitment
Contact Detail:
Interaction Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business and Training Administrator in London
✨Tip Number 1
Get to know the company! Research their values, culture, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. Since this role requires strong communication, try role-playing common interview questions with a friend or family member to boost your confidence.
✨Tip Number 3
Be proactive during the interview. Don’t just wait for questions; ask insightful ones about the team dynamics or upcoming projects. This shows your enthusiasm and helps you stand out.
✨Tip Number 4
Follow up after your interview! A quick thank-you email reiterating your interest can keep you fresh in their minds and demonstrate your professionalism.
We think you need these skills to ace Business and Training Administrator in London
Some tips for your application 🫡
Show Off Your Organisational Skills: As a Business & Training Administrator, being organised is key! Make sure your application highlights your ability to manage multiple tasks and keep everything in order. We love seeing examples of how you've juggled responsibilities in the past.
Communicate Clearly: Strong communication skills are a must for this role. When writing your application, be clear and concise. Use straightforward language and make sure to express your enthusiasm for the position. We want to see your personality shine through!
Attention to Detail is Crucial: We’re looking for someone with a meticulous eye for detail. Double-check your application for any typos or errors before hitting send. A polished application shows us you take pride in your work, which is exactly what we value at StudySmarter.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do and our amazing team!
How to prepare for a job interview at Interaction Recruitment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Business and Training Administrator. Familiarise yourself with the tasks mentioned in the job description, like processing bookings and liaising with trainers. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Communication Skills
Since this role requires excellent communication skills, be prepared to showcase yours during the interview. Practice articulating your thoughts clearly and confidently. You might even want to prepare examples of how you've effectively communicated in previous roles or situations.
✨Highlight Your Organisational Skills
This position demands strong organisational abilities, so come ready with examples of how you've managed multiple tasks or projects simultaneously. Discuss any tools or methods you use to stay organised, as this will show that you're proactive and detail-oriented.
✨Demonstrate a Problem-Solving Mindset
The ability to troubleshoot issues is key for this role. Think of a time when you faced a challenge at work and how you resolved it. Sharing this story will illustrate your problem-solving skills and proactive approach, which are exactly what they're looking for.