At a Glance
- Tasks: Support the Branch Manager and ensure smooth daily operations in a busy builders merchant.
- Company: Join a thriving builders merchant with a strong team culture.
- Benefits: Competitive salary of £40k, full-time hours, and career growth opportunities.
- Other info: Great opportunity for personal development and to build strong customer relationships.
- Why this job: Lead a dynamic team and make a real impact in the building supplies industry.
- Qualifications: 2+ years in management or supervisory roles within a builders merchant environment.
The predicted salary is between 28000 - 42000 £ per year.
Interaction Recruitment are recruiting for an experienced Assistant Branch Manager to join their busy client in Park Royal. The successful candidate will have a builders merchant background and a successful track record within an Assistant Branch Manager role. This is a full-time permanent role and a great opportunity to join a busy branch!
Working Hours: Mon to Fri 06:00 to 16:00 & 1 Saturday on 1 off 07:00 to 11:00
Salary: £40k per annum
This role involves:
- Support the Branch Manager with the day-to-day running of the branch
- Take responsibility for the branch when the Branch Manager is absent
- Help achieve sales targets and maintain stock availability
- Assist with delivery planning and branch operations
- Ensure high standards of customer service
- Ensure health and safety rules and company procedures are followed
- Support profitable sales growth in line with company policy
- Build and maintain strong relationships with customers
- Keep aware of competitor activity and pricing
- Help the team understand and achieve sales and margin targets
- Assist with managing customer pricing to protect profitability
- Work well with colleagues and lead by example
- Support the motivation and performance of the team
- Help identify training and development needs
- Manage staff issues with Head Office support when covering the Manager
- Complete HR tasks as delegated and within required timescales
- Help monitor stock levels and performance
- Ensure stock records are accurate on the system
- Support stock movements, returns, and transfers
- Identify opportunities to improve stock control and purchasing
- Assist with full branch stock takes when required
- Help ensure the branch meets all health and safety requirements
- Maintain a clean, safe, and professional working environment
- Promote safe working practices for staff and customers
- Support transport and plant compliance checks
- Assist with driver and vehicle compliance where required
- Remain alert to theft or damage to company property
- Carry out any other reasonable duties as required
To be considered for this role you must have / be:
- At least 2 years experience within a Management or Supervisor level role within a Building Supplies business
- Local to or can easily commute to NW10 area
- Previously worked in a builders merchant environment
- Able to lead by example
- Strong experience of dealing with customers and suppliers
- Stock control experience
- Health and safety knowledge
- Computer literate
- A strong understanding of branch operations and sales
If you're interested and would like more info then please contact Jack Ibbotson in our Watford office on 07716834793 or jack.ibbotson@irweb.co.uk
Assistant Branch Manager - Builders Merchant in London employer: Interaction Recruitment
Join a dynamic team as an Assistant Branch Manager in Park Royal, where your builders merchant expertise will be valued and rewarded. Our company fosters a supportive work culture that prioritises employee growth, offering training opportunities and a clear path for career advancement. With competitive salaries and a commitment to maintaining high standards of customer service, we ensure that our employees thrive in a professional yet friendly environment.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Branch Manager - Builders Merchant in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Interaction Recruitment, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Interaction Recruitment!
We think you need these skills to ace Assistant Branch Manager - Builders Merchant in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Interaction Recruitment, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Interaction Recruitment and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Interaction Recruitment that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Interaction Recruitment
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
