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- Tasks: Lead and manage market research projects, ensuring best practices and team collaboration.
- Company: Nationally recognised Market Research agency based in Leeds.
- Benefits: Competitive salary, career development opportunities, and a dynamic work environment.
- Why this job: Join a vibrant team and make a real impact in the market research field.
- Qualifications: Experience in market research operations and strong leadership skills.
- Other info: Exciting opportunity for growth and innovation in a supportive team.
The predicted salary is between 30720 - 35840 £ per year.
Check below to see if you have what is needed for this opportunity, and if so, make an application asap.
Leeds £36-£38k per annum
My client is a nationally recognised Market Research agency with a brand-new exciting opportunity available. They are currently recruiting for a Fieldwork Operations Manager to be based in their Leeds locations.
The Fieldwork Operations Manager manages Market Research Execs & Senior Execs capacity & responsibilities, ensuring best practices and continuity of projects, team leadership in Fieldwork Operations and cross team projects. You will receive & monitor facility bookings. You will coordinate the smooth running and management of all projects, creating projects & allocate/brief Execs to carry out to completion.
Responsibilities will include:
- Ensure the team understand fieldwork best practice and can confidentially support project teams to develop first class, efficient and effective fieldwork briefs.
- Product preparation: Set onsite product prep processes in collaboration with Facilities Coordinator and ensure quality standards are outlined & maintained.
- Offsite fieldwork: Develop & maintain offsite fieldwork best practice and ensure the team are capable of delivering first class fieldwork, including the management, training, and coordination of offsite/external teams.
- Qual fieldwork: Develop & maintain Qual fieldwork best practice and ensure the team are capable of delivering first class fieldwork, including the management, training, and coordination of offsite/external teams.
- Fieldwork roles: Develop best practice for the roles of hosting, facilitating, interviewing & product hand-outs and ensure quality standards are maintained.
- Booking systems: Create/develop booking systems, ensure team are aware of correct use. Find alternative/more efficient ways to book equipment as required.
- Upkeep & maintenance: Develop facility upkeep standards and foster the need to maintain these high standards at all times with the team. Develop a strong working relationship with maintenance suppliers alongside the facilities Coordinator.
- Recruitment & onboarding: Oversee recruitment, onboarding, training and quality standards - develop standards & processes and ensure they are being maintained.
- Booking & payment: Develop and maintain booking & payment system ensuring the team use effectively to best practice. Ensure that internal staffing is utilised where possible prior to booking of casual support.
- Funding, distribution & reporting: Act as platform champion, overseeing efficient use by team. Develop best practice/use. Monitor ongoing incentive costs vs spending and report.
- Quotas: Work with internal teams to ensure that the best methods for tracking project progress are implemented.
- Drop outs/cancellations: Ensure a strong working relationship with the panel team to find ways to develop participant/panellist engagement.
- Participant experience: Develop and record best practice. Monitor and report on service satisfaction always looking to improve via the team.
- Where appropriate, line manage junior members of the team, including holding regular one-to-ones, providing regular constructive feedback and setting, reviewing and supporting career plans and objectives.
- Provide feedback to and coach other members of the team to help their development.
- Ensure project team members and line reports are fully utilised and help them manage their time most effectively.
- Build strong working relationships with other teams, and role model this to less experienced team members, helping them develop their skills via coaching and regular feedback.
- Consistently demonstrate a solution-focused approach and proactively offer viable solutions to challenges.
If this exciting and challenging new role is for you please apply asap for immediate consideration.
Market Research Operations Manager in Leeds employer: Interaction Recruitment
Contact Detail:
Interaction Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Market Research Operations Manager in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in the industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want you to show them you’re not just a fit for the role, but for the team too!
✨Tip Number 3
Practice your answers to common interview questions. We recommend doing mock interviews with friends or family to build your confidence and get feedback.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and show your enthusiasm for the role.
We think you need these skills to ace Market Research Operations Manager in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Market Research Operations Manager role. Highlight relevant experience and skills that match the job description, like team leadership and project management. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about market research and how your background makes you the perfect fit for this role. Keep it engaging and personal – we love a good story!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've improved processes or led successful projects in the past. We’re all about results, so let us know what you’ve accomplished!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s quick and easy, and ensures your application gets to the right people. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at Interaction Recruitment
✨Know Your Market Research Basics
Before the interview, brush up on your market research knowledge. Understand key concepts like fieldwork best practices and project management. This will help you speak confidently about how you can lead teams and ensure project continuity.
✨Showcase Your Leadership Skills
Be prepared to discuss your experience in managing teams and projects. Think of specific examples where you've successfully led a team or improved processes. Highlight your ability to provide constructive feedback and support career development for junior members.
✨Familiarise Yourself with Booking Systems
Since the role involves developing and maintaining booking systems, it’s crucial to demonstrate your understanding of efficient booking processes. If you have experience with similar systems, share that during the interview to show you’re ready to hit the ground running.
✨Emphasise Your Problem-Solving Approach
The job requires a solution-focused mindset. Prepare to discuss challenges you've faced in previous roles and how you overcame them. This will showcase your proactive attitude and ability to find viable solutions, which is essential for this position.
