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- Tasks: Lead a dynamic team in managing market research projects and ensuring top-notch fieldwork practices.
- Company: Join a nationally recognised Market Research agency with a vibrant culture in Leeds.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Why this job: Make a real impact in the market research field while developing your leadership skills.
- Qualifications: Experience in market research operations and strong team management skills required.
- Other info: Exciting role with opportunities for growth and collaboration across teams.
The predicted salary is between 36000 - 38000 £ per year.
A nationally recognised Market Research agency is recruiting for a Fieldwork Operations Manager to be based in Leeds.
Responsibilities
- Manage Market Research Execs & Senior Execs capacity and responsibilities, ensuring best practices and continuity of projects; provide team leadership in Fieldwork Operations and cross-team projects.
- Receive & monitor facility bookings; coordinate the smooth running and management of all projects, creating projects and allocate/brief Execs to carry out to completion.
- Ensure the team understands fieldwork best practice and can confidentially support project teams to develop first-class, efficient and effective fieldwork briefs.
- Product preparation: set onsite product prep processes in collaboration with Facilities Coordinator and ensure quality standards are outlined & maintained.
- Offsite fieldwork: develop & maintain offsite fieldwork best practice and ensure the team can deliver first-class fieldwork, including management, training, and coordination of offsite/external teams.
- Qual fieldwork: develop & maintain Qual fieldwork best practice and ensure the team can deliver first-class fieldwork, including management, training, and coordination of offsite/external teams.
- Fieldwork roles: develop best practice for the hosting, facilitating, interviewing & product hand-outs and ensure quality standards are maintained.
- Booking systems: create/develop booking systems; ensure the team is aware of correct use and explore more efficient ways to book equipment as required.
- Upkeep & maintenance: develop facility upkeep standards and maintain high standards with the team; build strong working relationships with maintenance suppliers alongside the Facilities Coordinator.
- Recruitment & onboarding: oversee recruitment, onboarding, training and quality standards; develop standards & processes and ensure they are maintained.
- Booking & payment: develop and maintain booking & payment systems; ensure internal staffing is utilised where possible prior to booking of casual support.
- Funding, distribution & reporting: act as platform champion, oversee efficient use by the team; monitor incentive costs vs spending and report; scan market with Operations Director to ensure BYR are using the best/most cost-effective platform available.
- Quotas: work with internal teams to ensure the best methods for tracking project progress are implemented.
- Drop outs/cancellations: develop strong relationships with the panel team to improve participant/panellist engagement.
- Participant experience: develop and record best practice; monitor and report on service satisfaction with a focus on continuous improvement.
- Where appropriate, line manage junior team members, hold regular one-to-ones, provide constructive feedback and support career plans and objectives.
- Provide feedback to and coach other team members to help their development; ensure project team members and line reports are fully utilised and time managed effectively.
- Build strong working relationships with other teams; model this to less experienced members, coaching and providing regular feedback to develop skills.
- Demonstrate a solution-focused approach and proactively offer viable solutions to challenges.
If this exciting and challenging new role is for you please apply asap for immediate consideration.
Fieldwork Operations Manager in Leeds employer: Interaction Recruitment
Contact Detail:
Interaction Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fieldwork Operations Manager in Leeds
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Fieldwork Operations Manager gig.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your experience in managing teams and projects. Share specific examples of how you've improved processes or led successful fieldwork operations.
✨Tip Number 3
Be proactive! If you see a job that fits, don’t just wait for the application window to open. Reach out to the company directly through our website, express your interest, and ask about upcoming opportunities. It shows initiative and can set you apart from other candidates.
✨Tip Number 4
Prepare for interviews by researching the company and its projects. Understand their fieldwork practices and be ready to discuss how you can contribute to their success. Tailor your responses to show you’re the perfect fit for their team!
We think you need these skills to ace Fieldwork Operations Manager in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Fieldwork Operations Manager role. Highlight your experience in managing teams and projects, and don’t forget to showcase any relevant skills in market research and fieldwork best practices.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific experiences that relate to the responsibilities listed in the job description, and show us your passion for the industry.
Showcase Your Leadership Skills: Since this role involves managing a team, make sure to highlight your leadership experience. Share examples of how you've successfully led teams, managed projects, or improved processes in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Interaction Recruitment
✨Know Your Fieldwork Best Practices
Make sure you brush up on fieldwork best practices before the interview. Be ready to discuss how you've implemented these in past roles, especially in managing teams and projects. This will show that you understand the core responsibilities of the Fieldwork Operations Manager position.
✨Demonstrate Leadership Skills
Prepare examples of how you've led teams or managed projects effectively. Highlight your experience in coaching and developing junior team members, as well as how you've built strong relationships across teams. This will help illustrate your capability to lead and inspire others.
✨Showcase Your Problem-Solving Abilities
Think of specific challenges you've faced in previous roles and how you overcame them. Be ready to discuss your solution-focused approach and provide examples of viable solutions you've offered in tough situations. This will demonstrate your proactive mindset.
✨Familiarise Yourself with Booking Systems
Since the role involves creating and developing booking systems, it’s a good idea to familiarise yourself with various booking tools and processes. Be prepared to discuss any systems you've used in the past and how you’ve improved efficiency in those areas.
