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- Tasks: Engage with customers and provide top-notch support for their queries.
- Company: Dynamic company offering a supportive work-from-home environment.
- Benefits: Competitive pay, flexible hours, and opportunities for career growth.
- Why this job: Join a friendly team and make a real difference in customer experiences.
- Qualifications: Previous customer service experience and strong communication skills.
- Other info: Full training provided and potential for progression within the company.
Must live in Leeds & must be able to travel to Morley for the first day.
Hourly Rate: £12.21ph - Paid Weekly
Hours: Full Time, Monday - Friday must be fully flexible between 8am-6pm
Paid Training: Full time training 9am - 5pm
Role Overview: We are looking for confident, energetic individuals for a Customer Service role in the Leeds area. This role involves taking inbound Customer Service calls; no Sales! As a Customer Service Advisor, you will be the first point of contact for the company, responsible for engaging with customers, providing support with a number of various queries & ensuring that the customer is dealt with in a professional manner, whilst promoting a positive experience. Our client is looking for a confident communicator. This is an amazing opportunity with possibilities of progression and growth.
Responsibilities:
- Build rapport with customers in a consultative manner
- Listen to the customers needs to ensure a positive and unique solution to their queries
- Provide exceptional customer service by demonstrating in-depth knowledge of the services the company provides
- Ensure all administration is completed accurately
Customer Service Experience is required for this position. If you are interested, please apply now or send your CV to Leah.Spowage@interactionrecruitment.co.uk. Please do not call the local branch.
Customer Service Advisor - Working From Home in Leeds employer: Interaction Recruitment
Contact Detail:
Interaction Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor - Working From Home in Leeds
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on their values and services. This will help you connect with the interviewer and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about engaging with customers, try role-playing common customer service scenarios with a friend. This will boost your confidence and help you articulate your thoughts clearly during the interview.
✨Tip Number 3
Be ready to share your experiences! Think of specific examples from your past roles where you provided exceptional customer service. This will demonstrate your ability to handle queries effectively and show that you can build rapport with customers.
✨Tip Number 4
Apply through our website! We want to make it easy for you to land this job. By applying directly, you’ll ensure your application gets the attention it deserves. Plus, it shows you’re proactive and keen to join the team!
We think you need these skills to ace Customer Service Advisor - Working From Home in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience. We want to see how you've engaged with customers and resolved their queries in a professional manner. Don’t forget to mention any relevant skills that match the role!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to showcase your personality and explain why you’re the perfect fit for this Customer Service Advisor role. Keep it friendly and professional, just like we do at StudySmarter.
Show Off Your Communication Skills: As a Customer Service Advisor, communication is key! In your application, highlight examples where you’ve effectively communicated with customers or colleagues. This will show us you can build rapport and provide exceptional service.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s quick and easy, and ensures your application lands right in our hands. We can’t wait to hear from you!
How to prepare for a job interview at Interaction Recruitment
✨Know the Company Inside Out
Before your interview, take some time to research the company and its services. Understanding what they offer will help you answer questions more confidently and show that you're genuinely interested in the role.
✨Practice Your Communication Skills
As a Customer Service Advisor, communication is key. Practise answering common interview questions out loud, focusing on clarity and confidence. You might even want to role-play with a friend to get comfortable with the format.
✨Showcase Your Customer Service Experience
Be ready to share specific examples from your past roles where you provided exceptional customer service. Highlight situations where you resolved issues or went above and beyond for a customer, as this will demonstrate your suitability for the role.
✨Prepare Questions to Ask
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the company culture, training processes, or opportunities for progression. This shows your enthusiasm and helps you assess if the company is the right fit for you.
