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- Tasks: Engage with customers and provide exceptional support from the comfort of your home.
- Company: Join a dynamic team at Interaction Recruitment, focused on customer satisfaction.
- Benefits: Earn £12.21 per hour, enjoy paid training, and work flexible hours.
- Why this job: Kickstart your career in customer service with opportunities for growth and progression.
- Qualifications: Previous customer service experience is essential.
- Other info: Work from home while building rapport with customers and enhancing your skills.
The predicted salary is between 10 - 15 £ per hour.
Customer Service Advisor – HOME WORKING
Must live in Leeds & must be able to travel to Morley for the first day.
- Hourly Rate: £12.21ph - Paid Weekly
- Hours: Full Time, Monday - Friday must be fully flexible between 8am-6pm
- Paid Training: Full time training 9am - 5pm
We are looking for confident, energetic individuals for a Customer Service role in the Leeds area. This role involves taking inbound Customer Service calls; no Sales!
As a Customer Service Advisor, you will be the first point of contact for the company, responsible for engaging with customers, providing support with a number of various queries & ensuring that the customer is dealt with in a professional manner, whilst promoting a positive experience.
Our client is looking for a confident communicator. This is an amazing opportunity with possibilities of progression and growth.
Responsibilities:- Build rapport with customers in a consultative manner
- Listen to the customers needs to ensure a positive and unique solution to their queries
- Provide exceptional customer service by demonstrating in-depth knowledge of the services the company provides
- Ensure all administration is completed accurately
Customer Service Experience is required for this position.
How to apply:If you are interested, please apply now or send your CV to (url removed). Please do not call the local branch.
Customer Service Advisor - WFH in Leeds employer: Interaction Recruitment
Contact Detail:
Interaction Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor - WFH in Leeds
✨Tip Number 1
Make sure you know the company inside out! Research their services and values so you can chat confidently during your interview. This shows you're genuinely interested and ready to engage with customers.
✨Tip Number 2
Practice your communication skills! Role-play with a friend or family member to get comfortable with answering customer queries. The more you practice, the more confident you'll feel when it’s your turn to shine.
✨Tip Number 3
Be ready to showcase your customer service experience! Think of specific examples where you’ve gone above and beyond for a customer. This will help you stand out as a candidate who truly understands the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Customer Service Advisor - WFH in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Customer Service Advisor role. Highlight any relevant customer service experience and showcase your ability to communicate effectively.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and explain why you’d be a great fit for our team. Keep it friendly and professional, just like we are at StudySmarter.
Show Off Your Communication Skills: Since this role is all about engaging with customers, make sure your written application demonstrates your communication prowess. Use clear language and a positive tone to reflect how you’d interact with customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re tech-savvy, which is a bonus!
How to prepare for a job interview at Interaction Recruitment
✨Know Your Stuff
Make sure you understand the company and its services inside out. Research their customer service approach and be ready to discuss how you can contribute to creating a positive experience for customers.
✨Show Off Your Communication Skills
As a Customer Service Advisor, you'll need to be a confident communicator. Practice articulating your thoughts clearly and concisely. Consider role-playing common customer scenarios with a friend to get comfortable with responding to queries.
✨Be Ready to Listen
Listening is key in customer service. Prepare to demonstrate your active listening skills during the interview. You might be asked how you would handle specific customer situations, so think of examples where you've successfully resolved issues by truly understanding the customer's needs.
✨Flexibility is Key
Since the role requires flexibility in working hours, be prepared to discuss your availability openly. Highlight your willingness to adapt to different schedules and your commitment to being there for customers when they need assistance.
