At a Glance
- Tasks: Manage 400 customer accounts, build relationships, and identify upselling opportunities.
- Company: Join a growing team focused on industrial products and services in Leeds.
- Benefits: Enjoy hybrid working, full training, and a competitive salary with bonuses.
- Other info: Position based in LS15, with one day office-based and four days remote.
- Why this job: Make a real impact without constant cold calling in a supportive environment.
- Qualifications: Experience in sales or account management is required; CRM proficiency is essential.
The predicted salary is between 28000 - 32000 £ per year.
Location: LS15, Leeds (1 day office-based, 4 days working from home)
Salary: £28,000 - £32,000 & commission
Hours: Full-Time, Monday to Friday
About the Role
Are you a relationship-driven sales professional looking for a role where you can make a real impact without the pressure of constant cold calling? We are seeking a Client Relationship Manager to join our growing team, managing an established portfolio of approximately 400 active customers within the industrial products and services sector. This is a fantastic opportunity for someone with a background in sales, account management, customer success, or business development who enjoys building long-term customer relationships, identifying opportunities, and delivering exceptional service. Industry experience is not essential as full product and sector training will be provided.
Key Responsibilities
- Manage and develop an existing customer base of around 400 accounts.
- Build strong relationships with key decision-makers and maintain regular contact with customers.
- Identify opportunities to upsell and cross-sell products and services across your account portfolio.
- Proactively contact customers to understand their requirements and maximise account potential.
- Generate new business opportunities through targeted outbound calls and prospecting activity.
- Prepare quotations and follow up on sales opportunities.
- Work closely with internal teams to ensure excellent customer service and account support.
- Maintain accurate customer records and activity on the CRM system.
- Achieve individual sales and growth targets.
What We're Looking For
- Previous experience within Sales, Account Management, Business Development, Customer Success, or a similar client-facing role.
- Strong communication and relationship-building skills.
- Commercially minded with the ability to spot opportunities and drive revenue growth.
- Self-motivated and able to manage your own workload while working remotely.
- Confident using CRM systems and Microsoft Office.
- A positive, proactive approach and willingness to learn.
What's on Offer
- Hybrid working 4 days from home and 1 day in our LS15 office.
- Established customer base from day one.
- Full industry and product training provided.
- Supportive and collaborative team environment.
- Career development opportunities within a growing business.
- Competitive salary, bonus structure, and benefits package.
Interested? If you're looking for a role that combines relationship management, account growth, and business development within a supportive environment, we'd love to hear from you. Apply today with your up-to-date CV or contact us for a confidential discussion.
Client Relationship Manager in Leeds employer: Interaction Recruitment
This role offers a competitive salary of £28,000 - £32,000 plus commission. Located in LS15, Leeds, the company provides full industry training and fosters a collaborative team environment. Career development opportunities are available within this growing business.
