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- Tasks: Coordinate office and warehouse operations, manage communications, and ensure smooth delivery processes.
- Company: Join a supportive team in a dynamic fulfilment environment.
- Benefits: Competitive salary, skill development opportunities, and a permanent role.
- Why this job: Be a key player in ensuring operational flow and building client relationships.
- Qualifications: 2+ years of admin experience and strong IT skills required.
- Other info: Great chance to grow your career in a collaborative setting.
The predicted salary is between 24000 - 36000 £ per year.
Location: Aylesford
Salary: £28,000
Type: Permanent Full-Time
Hours: Monday–Friday, 08:30-17:00
About the Role
We are looking for an organised and proactive Fulfilment Operations Co-ordinator to support both office and warehouse operations. You will handle day‑to‑day admin tasks, manage communication with clients and suppliers, coordinate deliveries, process returns, and maintain accurate records. This is a key role ensuring smooth operational flow across the business.
Key Responsibilities
- Managing phone calls, emails, and incoming/outgoing mail
- Supporting clients, suppliers, and the management team with queries
- Maintaining filing systems and updating records
- Scheduling and coordinating inbound/outbound deliveries
- Logging stock into the system and reporting discrepancies
- Processing returns and producing related reports
- Preparing documents and reports for clients and management
- Assisting with additional charges reports
- Supporting ad‑hoc projects when required
- Building and maintaining positive client relationships
Requirements
- 2+ years’ administrative experience
- Strong IT skills (Microsoft Office/Excel; WMS experience desirable)
- Excellent written and verbal communication
- High attention to detail and strong organisational skills
- Able to prioritise and work independently
- Reliable, trustworthy, and a supportive team player
- Basic accounting knowledge preferred
What We Offer
- Supportive team environment
- Opportunity to develop skills across both office and warehouse functions
- Long‑term Permanent role
Apply now with your CV or contact Jill for more information.
Fulfilment Operations Co-ordinator in Kent employer: Interaction Recruitment
Contact Detail:
Interaction Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fulfilment Operations Co-ordinator in Kent
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute. Practise common interview questions and think of examples from your experience that showcase your skills.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over others.
We think you need these skills to ace Fulfilment Operations Co-ordinator in Kent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience, especially in admin roles. We want to see how your skills match the key responsibilities listed in the job description.
Show Off Your Communication Skills: Since this role involves a lot of communication with clients and suppliers, we recommend including examples of how you've effectively managed communication in past roles. It’ll help us see you in action!
Be Detail-Oriented: Attention to detail is crucial for this position. When writing your application, double-check for any typos or errors. We appreciate a polished application that reflects your organisational skills.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Interaction Recruitment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Fulfilment Operations Co-ordinator. Familiarise yourself with tasks like managing communications, coordinating deliveries, and processing returns. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
Since this role requires strong organisational skills, prepare examples from your past experience where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritised your workload and maintained accuracy in your records, as these are key aspects of the job.
✨Brush Up on IT Skills
Given the emphasis on IT skills, especially with Microsoft Office and potentially WMS, it’s a good idea to refresh your knowledge. Consider preparing a few examples of how you've used these tools effectively in previous roles, particularly in relation to data management and reporting.
✨Prepare for Client Interaction Scenarios
As building positive client relationships is crucial, think about times when you've successfully handled client queries or resolved issues. Prepare to discuss these scenarios during your interview, highlighting your communication skills and ability to maintain professionalism under pressure.