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For Companies At a Glance
- Tasks: Manage and support cloud-based IT systems, ensuring optimal performance and user support.
- Company: Join a dynamic IT team near St Neots, focused on innovative technology solutions.
- Benefits: Enjoy a collaborative work environment with opportunities for professional growth and development.
- Why this job: Be part of a critical role that enhances efficiency and security in a tech-driven workplace.
- Qualifications: Strong background in cloud technologies, mobile device management, and network infrastructure required.
- Other info: Opportunity to collaborate with the Head of IT on process improvements.
The predicted salary is between 30000 - 42000 £ per year.
My client based near St Neots, Cambridgeshire are seeking a proactive, customer-focused IT Administrator to join their dynamic IT team. In this role, you will be responsible for managing and supporting their cloud-based IT infrastructure, focusing on:
- Microsoft 365
- Entra
- Intune
- Samsung Knox
- Cambium for network infrastructure
You will play a critical role in ensuring the systems, networks, and hardware work seamlessly across the organisation, enabling the teams to perform their roles with maximum efficiency. The ideal candidate will have a strong background in cloud technologies, mobile device management, and network infrastructure.
Role Overview: As the IT Support Administrator, you will be responsible for the management and support of the cloud-based systems. You will ensure all IT systems, applications, networks, and hardware are running optimally, providing excellent support and training to users. You will also collaborate with the Head of IT to continually improve processes, security, and efficiency across the IT environment.
Key Responsibilities:
- Microsoft 365 Administration (Cloud-Based)
- Entra ID Management
- Mobile Device Management (MDM)
- Network Infrastructure Management (Cambium)
- Issue Resolution
- Helpdesk Management
- Desk-Side & Remote Support
IT Support Administrator employer: Interaction Recruitment
Contact Detail:
Interaction Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Administrator
✨Tip Number 1
Familiarise yourself with Microsoft 365 and its administration features. Being able to demonstrate your knowledge of cloud-based systems during an interview will show that you're proactive and ready to hit the ground running.
✨Tip Number 2
Brush up on your skills with Entra and Intune, as these are crucial for managing user identities and mobile devices. Consider setting up a test environment to practice and showcase your hands-on experience.
✨Tip Number 3
Network infrastructure is key in this role, so make sure you understand Cambium's capabilities. If possible, get some practical experience or certifications related to network management to strengthen your application.
✨Tip Number 4
Prepare to discuss your problem-solving skills and past experiences in helpdesk management. Think of specific examples where you've resolved issues efficiently, as this will highlight your customer-focused approach.
We think you need these skills to ace IT Support Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with cloud technologies, mobile device management, and network infrastructure. Use specific examples that demonstrate your skills in Microsoft 365, Entra, Intune, and Cambium.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your proactive approach and customer-focused mindset align with the company's needs. Be sure to include relevant experiences that showcase your ability to manage and support IT systems.
Showcase Problem-Solving Skills: Highlight instances where you've successfully resolved IT issues or improved processes in previous roles. This will demonstrate your capability in issue resolution and helpdesk management, which are key responsibilities of the position.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in an IT support role.
How to prepare for a job interview at Interaction Recruitment
✨Show Your Technical Skills
Be prepared to discuss your experience with Microsoft 365, Entra, Intune, and Cambium. Highlight specific projects or challenges you've faced and how you resolved them, as this will demonstrate your hands-on knowledge and problem-solving abilities.
✨Emphasise Customer Service
Since the role is customer-focused, share examples of how you've provided excellent support in previous positions. Discuss your approach to helping users and resolving issues, as well as any feedback you've received from colleagues or clients.
✨Demonstrate Proactivity
Talk about instances where you've taken the initiative to improve processes or enhance security within an IT environment. This could include implementing new tools, streamlining workflows, or suggesting upgrades that benefited the team.
✨Prepare Questions for Them
Have a few thoughtful questions ready to ask the interviewers about their IT infrastructure and future projects. This shows your genuine interest in the role and helps you assess if the company aligns with your career goals.
