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For Companies At a Glance
- Tasks: Provide top-notch support to customers and resolve their queries over the phone.
- Company: Leading customer service provider in St. Ives with a strong reputation.
- Benefits: Opportunity for permanent position, competitive pay, and supportive work environment.
- Why this job: Join a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Excellent communication skills and a passion for helping others.
- Other info: Fast-paced role with potential for career growth based on your performance.
The predicted salary is between 30000 - 42000 £ per year.
A leading customer service provider in St. Ives seeks Inbound Customer Service Advisors to provide professional support to valued customers. The role requires handling high call volumes, resolving queries, and ensuring customer satisfaction.
Ideal candidates will be customer-focused, possess excellent communication skills, and have the ability to work under pressure. This is a temporary position with potential for permanency based on performance.
Inbound Customer Service Advisor – Temp to Perm, Office-Based employer: Interaction Recruitment
Contact Detail:
Interaction Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inbound Customer Service Advisor – Temp to Perm, Office-Based
✨Tip Number 1
Practice your communication skills! Since the role is all about handling calls and resolving queries, we recommend doing mock calls with friends or family. This will help you feel more confident and articulate during the real deal.
✨Tip Number 2
Research the company! Knowing what the customer service provider stands for and their values can give you an edge. We suggest checking out their website and social media to get a feel for their culture and what they expect from their advisors.
✨Tip Number 3
Prepare for high call volumes! Think about how you would handle multiple queries at once. We can help you brainstorm strategies to stay calm and efficient under pressure, which is key for this role.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets seen. Plus, we’re always on the lookout for candidates who are passionate about customer service, so don’t hesitate to show us what you’ve got!
We think you need these skills to ace Inbound Customer Service Advisor – Temp to Perm, Office-Based
Some tips for your application 🫡
Show Your Customer Focus: When writing your application, make sure to highlight your customer service experience. We want to see how you've gone above and beyond to help customers in the past!
Communicate Clearly: Since excellent communication skills are key for this role, ensure your application is clear and concise. Use straightforward language and avoid jargon to make it easy for us to understand your points.
Demonstrate Your Ability to Handle Pressure: We know that this role can be fast-paced, so share examples of how you've successfully managed high-pressure situations before. This will show us you're ready for the challenge!
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the best way for us to keep track of your application and get back to you promptly!
How to prepare for a job interview at Interaction Recruitment
✨Know the Company
Before your interview, do a bit of research on the customer service provider in St. Ives. Understand their values, mission, and what sets them apart in the industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Communication Skills
As an Inbound Customer Service Advisor, communication is key. During the interview, practice clear and concise responses. Use examples from your past experiences where you successfully resolved customer queries or handled difficult situations to demonstrate your skills.
✨Prepare for High-Pressure Scenarios
Since the role involves handling high call volumes, be ready to discuss how you manage stress and stay organised. Think of specific instances where you thrived under pressure and how you maintained customer satisfaction during busy times.
✨Express Your Customer-Focused Mindset
Make sure to highlight your commitment to customer satisfaction. Share stories that illustrate your dedication to going above and beyond for customers. This will resonate well with the interviewers, as they are looking for candidates who truly care about providing excellent service.
