Front of House Supervisor

Role: Front of House Supervisor Salary: c.£14 per hour PAYE + overtime + benefits and perks Contract: 37.5hrs per week Hours: Early shift usually 07:00-15:00 and Late shift usually 11:30-19:30 + overtime on events Location: Bedford, MK41 Students and Faculty: c.1300 Events: c.300 over the weekends Weekend cover required: 1:2 Overtime: Paid at flat rate Duties and responsibilities: Safeguarding issues, reporting and escalating to your line manager Company requirements for fire, safety, health and hygiene Accident and near miss reporting Basic food prep, food production and food service Digital screen menus Take a lead on team briefing Training staff on food allergens and food safety, liaising directly with Chef Customer enquiries and customer service, liaising with Chef and line manager Service equipment and accompaniments are stocked in the dining room Keeping good timekeeping during food service in line with company policy Report menu or stock shortages to Chef and line manager Follow daily cleaning schedules ensuring staff keep the dining room clean and hygienic Keep all folders up to date with menus, allergen records, health and safety etc Removal of food waste, ensuring weights and tray counts are recorded Stock take, stock labelling, stock rotation. Keeping an eye on quality and quantity Support with the cleaning of the kitchen including pot wash Completion of closing checklist, ensure security such as doors and windows are locked and secure. Take responsibility for the alarm system Be in attendance to all training sessions, e-learning and meetings Actively ascertain customer feedback and reporting back to line manager Candidate: Passionate, friendly, approachable, honest, professional, flexible, adaptable, presentable Excellent communication and customer service skills Team player with a can do attitude Ability to work off own initiative Possess an in date enhanced DBS certificate dated within the last 3 years (max) Experience in leading a team of Front of House staff High volume, high quality experience within a catering environment Experience of working in a busy environment such as restaurants, hotels, schools, large care homes, contract catering units etc History of being a Team Leader or Supervisor or Manager of a small team within a catering and hospitality environment Ideally, COSHH training and certification Ideally, Food Hygiene or Food Safety level 2 or above Experience of training junior staff to a high standard Benefits & perks: Lucrative basic salary negotiable based on skills, qualifications and experience Overtime Better work life balance in comparison to hotel or restaurant work 28 days annual leave Company reward scheme and employee benefits programme Meal on duty Free onsite parking Pension scheme Opportunity for career growth and development Working as part of a friendly and well-established team Contact: Lucie Campbell or Cheryl Wilson at Interaction Recruitment – Northampton branch 82 Abington Street, Northampton, NN1 2AP INDNH