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- Tasks: Lead and manage fieldwork operations, ensuring smooth project execution and team collaboration.
- Company: Join a nationally recognised Market Research agency in Leeds with a vibrant culture.
- Benefits: Competitive salary, career development opportunities, and a dynamic work environment.
- Why this job: Make a real impact in market research while developing your leadership skills.
- Qualifications: Experience in managing teams and a passion for market research.
- Other info: Exciting opportunity for growth and innovation in a supportive team.
The predicted salary is between 30000 - 42000 £ per year.
My client is a nationally recognised Market Research agency with a brand-new exciting opportunity available. They are currently recruiting for a Fieldwork Operations Manager to be based in their Leeds locations.
The Fieldwork Operations Manager manages Market Research Execs & Senior Execs capacity & responsibilities, ensuring best practices and continuity of projects, team leadership in Fieldwork Operations and cross team projects, you will receive & monitor facility bookings. You will coordinate the smooth running and management of all projects, creating projects & allocate/brief Execs to carry out to completion.
Duties and Responsibilities will include:
- Ensure the team understand fieldwork best practice and can confidentially support project teams to develop first class, efficient and effective fieldwork briefs.
- Product preparation: Set onsite product prep processes in collaboration with Facilities Coordinator and ensure quality standards are outlined & maintained.
- Offsite fieldwork: Develop & maintain offsite fieldwork best practice and ensure the team are capable of delivering first class fieldwork, including the management, training, and coordination of offsite/external teams.
- Qual fieldwork: Develop & maintain Qual fieldwork best practice and ensure the team are capable of delivering first class fieldwork, including the management, training, and coordination of offsite/external teams.
- Fieldwork roles: Develop best practice for the roles of hosting, facilitating, interviewing & product hand-outs and ensure quality standards are maintained.
- Booking systems: Create/develop booking systems, ensure team are aware of correct use. Find alternative/more efficient ways to book equipment as required.
- Upkeep & maintenance: Develop facility upkeep standards and foster the need to maintain these high standards at all times with the team. Develop a strong working relationship with maintenance suppliers alongside the facilities Coordinator.
- Recruitment & onboarding: Oversee recruitment, onboarding, training and quality standards - develop standards & processes and ensure they are being maintained.
- Booking & payment: Develop and maintain booking & payment system ensuring the team use effectively to best practice. Ensure that internal staffing is utilised where possible prior to booking of casual support.
- Funding, distribution & reporting: Act as platform champion, overseeing efficient use by team. Develop best practice/use. Monitor ongoing incentive costs vs spending and report. Scan market with Operations Director to ensure BYR are using the best/most cost-effective platform available.
- Quotas: Work with internal teams to ensure that the best methods for tracking project progress are implemented.
- Drop outs/cancellations: Ensure a strong working relationship with the panel team to find ways to develop participant/panellist engagement.
- Participant experience: Develop and record best practice. Monitor and report on service satisfaction always looking to improve via the team.
- Where appropriate, line manage junior members of the team, including holding regular one-to-ones, providing regular constructive feedback and setting, reviewing and supporting career plans and objectives.
- Provide feedback to and coach other members of the team to help their development.
- Ensure project team members and line reports are fully utilised and help them manage their time most effectively.
- Build strong working relationships with other teams, and role model this to less experienced team members, helping them develop their skills via coaching and regular feedback.
- Consistently demonstrate a solution-focused approach and proactively offer viable solutions to challenges.
If this exciting and challenging new role is for you please apply asap for immediate consideration.
Fieldwork Operations Manager employer: Interaction Recruitment
Contact Detail:
Interaction Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fieldwork Operations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the market research field and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Familiarise yourself with their best practices in fieldwork operations, so you can confidently discuss how your experience aligns with their needs.
✨Tip Number 3
Showcase your leadership skills! Be ready to share examples of how you've managed teams and improved processes in previous roles. This will demonstrate your capability to lead the Fieldwork Operations team effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Fieldwork Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Fieldwork Operations Manager role. Highlight your experience in managing teams and projects, and don’t forget to showcase any relevant skills in market research and fieldwork best practices.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific experiences that align with the job description and show us your passion for leading teams and improving processes.
Showcase Your Leadership Skills: Since this role involves managing Market Research Execs, make sure to highlight your leadership experience. Share examples of how you've successfully led teams, trained staff, or improved project outcomes in your previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Interaction Recruitment
✨Know Your Fieldwork Best Practices
Before the interview, brush up on fieldwork best practices relevant to market research. Be ready to discuss how you would ensure your team understands these practices and how you can support project teams in developing effective fieldwork briefs.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Highlight your experience in training and coordinating teams, especially in offsite or external settings, as this will be crucial for the role.
✨Demonstrate Problem-Solving Abilities
Think of specific challenges you've faced in previous roles and how you overcame them. Be ready to share your solution-focused approach and how you proactively offer viable solutions to challenges.
✨Familiarise Yourself with Booking Systems
Since you'll be developing and maintaining booking systems, it’s important to understand how they work. Research common booking systems used in market research and be prepared to discuss how you would improve efficiency in this area.
