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- Tasks: Engage with customers and provide support through inbound calls.
- Company: Join a dynamic team in Manchester focused on exceptional customer service.
- Benefits: Enjoy flexible hours, paid training, and weekly pay.
- Why this job: Great opportunity for growth in a supportive environment without sales pressure.
- Qualifications: Customer service experience is a must; confident communication skills are essential.
- Other info: Must live in Manchester; full-time role with flexible scheduling.
Customer Service Advisor Day 1 Onsite (Machester City Centre) Moving to Home Based Afterwards **Must live in Manchester** Role Profile: Contract: Temporary Hourly Rate: £11.44ph- Paid Weekly Hours: Full Time, Monday – Friday fully flexible between 8am-6pm; Paid Training: Full time training 9am – 5pm Role Overview: We are looking for confident, energetic individuals for a Customer Service role in the Manchester area. This role involves taking inbound Customer Service calls; no Sales! As a Customer Service Advisor, you will be the first point of contact for the company, responsible for engaging with customers, providing support with a number of various queries & ensuring that the customer is dealt with in a professional manner, whilst promoting a positive experience. Our client is looking for a confident communicator. This is an amazing opportunity with possibilities of progression and growth. Responsibilities: · Build rapport with customers in a consultative manner · Listen to the customers needs to ensure a positive and unique solution to their queries · Provide exceptional customer service by demonstrating in-depth knowledge of the services the company provides · Ensure all administration is completed accurately Customer Service Experience is required for this position. If you are interested, please apply now! or email your CV to (url removed) INDCCP
Customer Service - WFH employer: Interaction Recruitment
Contact Detail:
Interaction Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service - WFH
✨Tip Number 1
Familiarize yourself with common customer service scenarios and how to handle them. This will help you feel more confident during the interview and demonstrate your proactive approach.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family. Focus on being clear, concise, and friendly, as these are key traits for a Customer Service Advisor.
✨Tip Number 3
Research the company and its services thoroughly. Being knowledgeable about what they offer will allow you to answer questions effectively and show your genuine interest in the role.
✨Tip Number 4
Prepare examples from your past experiences that showcase your customer service skills. Think of specific situations where you successfully resolved issues or improved customer satisfaction.
We think you need these skills to ace Customer Service - WFH
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements. Highlight your customer service experience and how it aligns with the role.
Tailor Your CV: Customize your CV to emphasize relevant skills and experiences that demonstrate your ability to provide exceptional customer service. Use keywords from the job description to make your application stand out.
Craft a Strong Cover Letter: Write a cover letter that showcases your communication skills and enthusiasm for the role. Mention specific examples of how you've successfully handled customer queries in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Interaction Recruitment
✨Show Your Communication Skills
As a Customer Service Advisor, you'll need to demonstrate your ability to communicate clearly and confidently. Practice articulating your thoughts and responses to common customer queries, as this will showcase your suitability for the role.
✨Highlight Your Customer Service Experience
Make sure to discuss your previous customer service roles and the skills you've gained from them. Be prepared to share specific examples of how you've successfully handled customer inquiries or resolved issues in the past.
✨Demonstrate Problem-Solving Abilities
Employers are looking for candidates who can think on their feet. Prepare to discuss scenarios where you had to listen to a customer's needs and provide a unique solution. This will illustrate your ability to handle various queries effectively.
✨Research the Company
Familiarize yourself with the company's services and values. Being knowledgeable about what they offer will not only help you answer questions more effectively but also show your genuine interest in the position.
