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- Tasks: Join our team as a Customer Service Executive, resolving customer queries and ensuring satisfaction.
- Company: We're a dynamic company based in Peterborough, focused on delivering top-notch customer service.
- Benefits: Enjoy a competitive salary, flexible shifts, and the chance to transition to hybrid work after training.
- Why this job: This role offers growth opportunities, a supportive team environment, and the chance to make a real impact.
- Qualifications: Must have solid contact center experience, excellent communication skills, and a passion for helping customers.
- Other info: Immediate start available; apply now to kickstart your career in customer service!
My client based in Peterborough are recruiting for Customer Service Executives to join their team on a Temp to Perm basis. Looking for candidates who are immediately available and skilled in Customer Service. Start date 10th February 2025 Salary £24-£25,500. 39 hours per week over 5 days out of 7 and working every 2nd weekend, working from the office 1 day per week located at the Peterborough Office. Various shifts available between 07:00 – 20:15 hours. After completion of 3-6 months in office training you will have the opportunity to apply for hybrid co-worker Open to discussing flexibility to match lifestyle and the business needs during the interview. Experience Required: Solid contact centre experience: Excellent listening skills and a strong understanding of resolving complaints to ensure every customer feels heard and valued. Prior experience in customer support is essential. Effective communication skills, the ability to demonstrate empathy and a confident telephone manner. Self-motivation with the commitment to find the right solutions for our customers. Resilience and the ability to maintain focus in stressful situations. Confidence and experience using IT with high attention to detail. Professionalism and an ability to work efficiently as part of a team-based structure. Willingness to learn, grow and work within a busy changing environment. If you have the skills and experience listed above and are able to start immediately please send your CV to (url removed) or call (phone number removed). INDHUN
Customer Service Temp to Perm employer: Interaction Recruitment
Contact Detail:
Interaction Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Temp to Perm
✨Tip Number 1
Make sure to highlight your contact center experience during the interview. Be ready to share specific examples of how you've successfully resolved customer complaints and ensured they felt valued.
✨Tip Number 2
Demonstrate your effective communication skills by practicing active listening techniques. Show that you can empathize with customers and maintain a confident telephone manner, as this is crucial for the role.
✨Tip Number 3
Prepare to discuss your self-motivation and resilience in stressful situations. Think of scenarios where you maintained focus and found solutions under pressure, as this will showcase your ability to thrive in a busy environment.
✨Tip Number 4
Since the role involves working in a team-based structure, be ready to talk about your teamwork experiences. Share how you contribute to a positive team dynamic and your willingness to learn and grow within the company.
We think you need these skills to ace Customer Service Temp to Perm
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant customer service experience, especially in contact centers. Emphasize your skills in resolving complaints and effective communication.
Craft a Strong Cover Letter: Write a cover letter that showcases your understanding of the role and your ability to empathize with customers. Mention your self-motivation and resilience in stressful situations.
Highlight Availability: Clearly state your immediate availability for the position in your application. This is crucial since the client is looking for candidates who can start right away.
Show Willingness to Learn: In your application, express your eagerness to learn and grow within a dynamic environment. This aligns with the company's values and shows you are a good fit for their team.
How to prepare for a job interview at Interaction Recruitment
✨Showcase Your Customer Service Skills
Be prepared to discuss specific examples from your previous roles where you successfully resolved customer complaints. Highlight your excellent listening skills and how you made customers feel valued.
✨Demonstrate Empathy and Communication
During the interview, practice active listening and respond thoughtfully. Show that you can communicate effectively and empathetically, which is crucial for a customer service role.
✨Highlight Your Resilience
Prepare to talk about how you handle stressful situations. Share instances where you maintained focus and professionalism under pressure, as this will demonstrate your ability to thrive in a busy environment.
✨Ask About Flexibility
Since the company is open to discussing flexibility, come prepared with questions about work-life balance and hybrid working options. This shows your interest in aligning your lifestyle with the company's needs.
