Interaction Recruitment is seeking a proactive Service Delivery Team Leader to guide a Customer Service team and drive exceptional service standards. You will coach, motivate and develop team members, run regular 1-2-1s, monitor KPIs and service levels, and lead continuous improvements.
This full-time, office-based role offers up to £35,000 DOE and a collaborative environment that values people, development, and strong customer outcomes.
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Customer Service Team Leader - Grow & Inspire employer: Interaction Recruitment
Interaction Recruitment is an excellent employer, offering a supportive work culture that values teamwork and employee well-being. With competitive pay and flexible shifts, this role in Gateshead provides opportunities for personal growth and skill development, making it an ideal choice for those seeking meaningful employment in a dynamic environment.
