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- Tasks: Support the Customer Service team and handle enquiries in a fast-paced environment.
- Company: Established company with great career growth opportunities.
- Benefits: Competitive salary, early finish Fridays, and a dynamic work culture.
- Why this job: Join a vibrant team and make a real difference in customer satisfaction.
- Qualifications: Previous customer service or admin experience is essential.
- Other info: Multitasking skills and a proactive attitude are key to success.
The predicted salary is between 25000 - 26000 £ per year.
Full-Time Permanent
Hours: Monday to Fridays 8.30am to 5.00pm / EARLY FINISH FRIDAYS!
Basic Salary: £25,000.00 to £26,000.00 Per Annum Depending on Experience
Location: Markfield, Leicestershire
Fantastic career growth and progression opportunities.
Our very well-established client is looking for a highly dynamic and enthusiastic Customer Service Administrator to join their team and help support the Customer Service team on a day-to-day basis. As a Customer Service Administrator, you will act as a core team player and assist with the daily Customer Service and Administration tasks within a fast-paced environment.
Responsibilities:- Respond to Customer enquiries efficiently and accurately within a timely manner.
- Provide an elevated level of exceptional customer service.
- Sales order processing including pricing, shipment dates and product delivery.
- Liaise with customers both via telephone, email and face to face.
- Prioritise your own workload and multitask within a busy office-based environment.
- Coordinate and monitor invoice queries ensuring process times are adhered to.
- Undertake other ad hoc duties and responsibilities assigned by your manager.
- Previous customer service or administration experience is ESSENTIAL.
- Ability to multitask within a fast-paced environment with high attention to detail.
- An enthusiastic and dynamic personality with a highly proactive attitude.
- A natural ability to instantly develop a conversational relationship.
Interviews to be held ASAP.
Customer Service Administrator employer: Interaction Recruitment
Contact Detail:
Interaction Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous experience aligns with the Customer Service Administrator role and be ready to share specific examples.
✨Tip Number 3
Dress the part! Even if the company has a casual dress code, looking smart and professional can make a great first impression. It shows you respect the opportunity and are serious about landing the job.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It’s a chance to reiterate your enthusiasm for the role and remind them why you’d be a great fit for their team.
We think you need these skills to ace Customer Service Administrator
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We love seeing candidates who are genuinely excited about the role and can convey that energy in their words.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience. We want to see how your previous roles have prepared you for the fast-paced environment of a Customer Service Administrator. Don’t just send a generic CV!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon unless it’s relevant to the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Interaction Recruitment
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their values, mission, and what makes them tick. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Show Off Your Customer Service Skills
As a Customer Service Administrator, you'll need to demonstrate your ability to handle customer enquiries with ease. Prepare examples from your past experiences where you've provided exceptional service or resolved issues efficiently. This will highlight your suitability for the role.
✨Practice Multitasking Scenarios
Since the job requires multitasking in a fast-paced environment, think of scenarios where you've successfully juggled multiple tasks. You might even want to practice answering common interview questions while doing a simple task to showcase your ability to stay composed under pressure.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, growth opportunities, or how success is measured in the role. This shows that you're not just looking for any job, but are genuinely interested in contributing to their success.
