Internal Account Manager in Corby

Internal Account Manager Location: Corby, Northamptonshire Salary: Competitive salary plus performance-based incentives Job Type: Full-time, Permanent About the Role Interaction Recruitment are recruiting on behalf of our client, a leading provider of innovative display solutions, for an Internal Account Manager to join their team based in Corby. This is an excellent opportunity for a commercially minded, customer-focused individual who enjoys building relationships, developing existing accounts and identifying new sales opportunities. Working as part of a Regional Sales and Customer Services team, you will play a key role in driving revenue growth, strengthening customer relationships and delivering an outstanding customer experience. Managing a portfolio of up to 150 customer accounts, you will take a proactive approach to account management, developing existing business, re-engaging lapsed customers and identifying opportunities to increase sales. Key Responsibilities Build and maintain strong relationships with existing customers, acting as their main point of contact for sales enquiries and support. Develop existing accounts, attract new customers and reactivate lapsed accounts to maximise revenue. Identify opportunities for cross-selling and upselling products and services. Prepare, manage and convert customer quotations into sales. Make proactive outbound calls to engage customers and generate new business opportunities. Promote marketing campaigns, product launches, events and digital sales tools. Encourage customers to use the company's e-commerce platform and online resources. Arrange customer visits for Key Account Managers and promote visits to the showroom and Customer Experience Centre. Work closely with internal sales, customer service and operations teams to ensure a smooth customer journey. Maintain accurate CRM records, manage the sales pipeline and monitor progress against agreed targets. Take ownership of customer issues, resolving queries efficiently and professionally. Skills and Experience The successful candidate will ideally have: Previous experience in a sales, internal sales, account management or customer-facing role. Excellent communication skills, with confidence speaking to customers over the telephone. A proactive and commercially focused approach, with the motivation to achieve sales targets. The ability to build rapport, develop long-term relationships and identify opportunities to grow accounts. Strong organisational skills and the ability to manage multiple accounts and competing priorities. Good problem-solving and negotiation skills. Experience using CRM systems and Microsoft Office, particularly Excel and PowerPoint. An understanding of sales performance, pricing and commercial trends. Confidence using digital sales tools; familiarity with business social media is an advantage. Candidates with approximately 1–2 years' experience in a sales or customer-focused role are encouraged to apply. Equivalent professional experience will be considered in place of formal qualifications. What's on Offer? Competitive salary and performance-related incentives. Health and wellbeing support, including access to counselling and physiotherapy. A supportive working environment that values teamwork, inclusion and employee wellbeing. Opportunities for career progression, personal development and leadership training. Development plans to support your long-term career goals. A positive company culture where collaboration, new ideas and success are recognised. How to Apply If you are an enthusiastic and customer-focused sales professional looking for an opportunity to develop your career in account management, Interaction Recruitment would love to hear from you. Apply today with your up-to-date CV to be considered for this opportunity. INDKTT