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For Companies At a Glance
- Tasks: Deliver top-notch customer service and support operational excellence in a dynamic environment.
- Company: Join a leading recruiting agency in the heart of Cambridge.
- Benefits: Full-time, permanent role with opportunities for growth and development.
- Why this job: Make a real difference in customer experience while ensuring compliance and safety.
- Qualifications: Prior customer service experience and proficiency in Microsoft Office 365 required.
- Other info: Exciting opportunity to thrive in a supportive team atmosphere.
The predicted salary is between 30000 - 42000 £ per year.
A recruiting agency in the UK is seeking a Centre Operations Assistant to join their team in Cambridge. This full-time, permanent role involves delivering excellent customer service and supporting operational excellence.
The ideal candidate will have prior customer service experience, be skilled in Microsoft Office 365, and excel in health and safety compliance.
Responsibilities include:
- Managing customer interactions
- Assisting with compliance
- Ensuring a safe working environment
Interested candidates should apply with their CV or call for more details.
Centre Operations Pro: Customer Experience & Compliance in Cambridge employer: Interaction Recruitment
Contact Detail:
Interaction Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Centre Operations Pro: Customer Experience & Compliance in Cambridge
✨Tip Number 1
Get to know the company culture! Research their values and mission. When you understand what they stand for, you can tailor your approach during interviews to show you're a perfect fit.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you articulate your customer service experience and compliance knowledge confidently.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Don’t forget to follow up! After an interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Centre Operations Pro: Customer Experience & Compliance in Cambridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills in Microsoft Office 365. We want to see how your background aligns with the Centre Operations role, so don’t be shy about showcasing your strengths!
Showcase Compliance Knowledge: Since health and safety compliance is key for this position, include any relevant experience or training you have in this area. We’re looking for candidates who understand the importance of a safe working environment.
Be Personable: In your application, let your personality shine through! We value excellent customer service, so share examples of how you've gone above and beyond for customers in the past. It helps us get a feel for how you might fit into our team.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Interaction Recruitment
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to share specific examples of how you've handled difficult situations or provided exceptional service in the past. This will show that you understand the importance of customer experience.
✨Familiarise Yourself with Compliance Standards
Since compliance is a key part of the role, make sure you understand the relevant health and safety regulations. Research common compliance issues in the industry and be prepared to discuss how you would handle them.
✨Show Off Your Microsoft Office Skills
As the job requires proficiency in Microsoft Office 365, be ready to talk about your experience with these tools. Consider mentioning any specific projects where you used Excel for data management or Word for creating reports.
✨Prepare Questions About the Role
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and expectations for the Centre Operations Assistant role. This shows your genuine interest and helps you assess if it's the right fit for you.
