At a Glance
- Tasks: Engage with customers, providing top-notch service and converting enquiries into bookings.
- Company: Join the iconic RAC team at our Bescot Headquarters.
- Benefits: Earn £12.71 per hour plus uncapped bonuses, with a supportive work environment.
- Other info: Enjoy a Monday to Friday schedule with occasional Saturday shifts.
- Why this job: Be part of a dynamic team making a real difference in customer service.
- Qualifications: Previous call centre experience and excellent communication skills are essential.
The predicted salary is between 13 - 13 £ per hour.
£12.71 per hour plus uncapped bonus
40 hours per week, Monday to Friday 8am-6pm, Saturdays 9am-5.30pm (5 days per week, Saturdays on rotation)
Office based – At our iconic Bescot Headquarters
What you will be doing:
Working for the Service, Maintenance and Repair team at RAC, you will be dealing with New and Existing customers who are calling to enquire about RAC's range of servicing and maintenance services. Whilst providing industry-leading customer service, you will discuss options with customers, discuss options and services available and provide quotations on potential costs for their required work. Using strong communication skills, you will ultimately aim to turn these customer enquiries into bookings for RAC's mechanics to complete.
What are we looking for:
- Call Centre Experience
- Excellent communications skills
- Ability to handle objections and convert enquiries into bookings
- Professional telephone manner
- Resilience
Call Centre Advisor employer: Interaction Recruitment
At RAC, we pride ourselves on being an exceptional employer, offering a vibrant work culture at our iconic Bescot Headquarters. With competitive pay, uncapped bonuses, and a strong focus on employee development, we provide our Call Centre Advisors with the tools and support they need to thrive in their roles while enjoying a healthy work-life balance. Join us to be part of a dedicated team that values your contributions and fosters growth in a dynamic environment.
