At a Glance
- Tasks: Coordinate European road freight movements and manage customer orders efficiently.
- Company: Join a growing transport and logistics operation in Burton-on-Trent.
- Benefits: Competitive salary, Monday to Friday hours, and career development opportunities.
- Other info: Supportive team culture with opportunities for professional growth.
- Why this job: Be part of a fast-paced environment and make a real impact in transport coordination.
- Qualifications: Experience in European transport or logistics and strong organisational skills.
Location: Burton-on-Trent, DE14
Salary: £28,000 – £30,000 DOE
Hours: Monday – Friday, 08:00 – 17:00 or equivalent (1-hour lunch)
Reporting to: Operations Manager
About the Role
We are looking for an experienced and proactive Transport Coordinator – Europe to join a busy Transport Solutions team based in Burton-on-Trent. This is a fast-paced role focused on coordinating European road freight and international transport movements, ensuring customer requirements are met and collections and deliveries are managed efficiently from start to finish. You will be responsible for receiving and managing customer orders, sourcing and coordinating appropriate transport solutions, liaising with customers, hauliers and suppliers, and ensuring all transport movements are delivered in line with agreed requirements.
Key Responsibilities
- Coordinate European road freight movements from order through to delivery
- Receive customer orders via telephone, email, transport portals and other communication methods
- Accurately input and manage transport orders using the Tra+ operating system
- Match customer requirements with appropriate transport solutions and approved suppliers
- Arrange and coordinate collections and deliveries across the European transport network
- Liaise with hauliers, freight partners, customers and suppliers throughout the transport process
- Monitor transport movements and provide regular updates to customers
- Manage delays, issues and changes quickly and effectively
- Ensure all transport requirements are fully understood and communicated
International Transport Requirements
- Ensure each movement meets all relevant operational requirements, including:
- Collection and delivery opening times
- Site and driver safety procedures
- Driver PPE requirements
- ADR requirements
- Customs and export documentation
- Security requirements
- Transit time expectations
- European delivery and collection requirements
- Escalate any operational issues or non-conformance to the Operations Manager and Branch Manager where required.
Administration & Reporting
- Maintain accurate transport records and system information
- Produce bespoke KPI reports for key customers
- Monitor transport profitability alongside the Operations Manager
- Provide weekly customer service and operational reports
- Ensure all customer and supplier rates, agreements and additional charges are accurately recorded
- Maintain accurate documentation relating to European transport movements
Customer & Commercial Responsibilities
- Build and maintain strong relationships with customers and transport suppliers
- Provide a high level of customer service throughout the transport process
- Attend customer meetings when required
- Identify opportunities for additional business and customer development
- Support the wider team with commercial and operational growth
About You
We are looking for someone with previous experience within European transport, road freight, logistics or freight forwarding. This role would suit someone currently working as a:
- European Transport Coordinator
- European Transport Planner
- European Freight Operator
- Freight Forwarding Operator
- International Transport Coordinator
- International Transport Planner
- Road Freight Coordinator
- European Road Freight Operator
- European Logistics Coordinator
- Freight Coordinator
- Transport Operator
- Transport Planner
- Transport Coordinator
- Traffic Operator
- Logistics Operator
- Transport Administrator
- Operations Coordinator
- Logistics Coordinator
You will ideally have experience coordinating European or international road freight movements and be comfortable dealing with customers, hauliers and transport suppliers.
We’re looking for someone who has:
- Experience within European transport, road freight, logistics or freight forwarding
- Strong organisational and communication skills
- Excellent attention to detail
- The ability to coordinate multiple transport movements simultaneously
- Good problem-solving skills and the ability to work under pressure
- Experience using transport management systems
- Good knowledge of Microsoft Office
- A customer-focused and professional approach
- Commercial awareness and the ability to build strong working relationships
What We Offer
- £28,000 – £30,000 depending on experience
- Monday – Friday working hours
- Opportunity to join a growing transport and logistics operation
- Career development opportunities
- Varied and fast-paced European transport environment
- Supportive team environment
If you have experience within European road freight, international transport or freight forwarding and are looking for your next opportunity in transport coordination, we’d love to hear from you.
For further information, please contact Shannon Clough at Interaction Recruitment Leeds.
Transport Coordinator in Burton upon Trent employer: Interaction Recruitment
Interaction Recruitment is an excellent employer, offering a supportive work culture that values teamwork and employee well-being. With competitive pay and flexible shifts, this role in Gateshead provides opportunities for personal growth and skill development, making it an ideal choice for those seeking meaningful employment in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Transport Coordinator in Burton upon Trent
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like Interaction Recruitment.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by Interaction Recruitment. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Transport Coordinator in Burton upon Trent
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at Interaction Recruitment, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at Interaction Recruitment and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into Interaction Recruitment. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at Interaction Recruitment
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at Interaction Recruitment.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to Interaction Recruitment.
