At a Glance
- Tasks: Lead a dynamic hire operation and ensure top-notch service delivery across the UK.
- Company: Join a growing company that values teamwork and customer satisfaction.
- Benefits: Enjoy a competitive salary, 24 days holiday, and career development opportunities.
- Other info: Be part of a supportive team with exciting social events and wellbeing initiatives.
- Why this job: Take ownership of operations and make a real impact in a fast-paced environment.
- Qualifications: Experience in hire management and strong communication skills are essential.
The predicted salary is between 36000 - 36000 € per year.
Location: Kettering area, Northamptonshire
Reporting to: National Hire & Sales Manager
Salary: £36k
Hours: Monday to Friday, 40 hours per week (flexible between 07:00 – 18:00). Additional hours may be required to fulfil the needs of the role.
About the Role
Interaction Recruitment is proud to be recruiting on behalf of our client for an experienced and driven Hire Manager to join their growing short-term hire function. This is an exciting opportunity to take ownership of a busy hire operation, leading a team and ensuring excellent service delivery across the UK. You will play a key role in managing day-to-day hire activities, supporting customers, and driving operational efficiency.
Key Responsibilities
- Work collaboratively with the Hire Desk team to support hire operations nationwide
- Manage the day-to-day activity of a hire department, ensuring high levels of customer satisfaction
- Oversee all aspects of short-term hire including scheduling, customer communication, transport bookings, quotations, and invoicing
- Lead and support the team to ensure all hire administration is accurate and completed on time
- Build and maintain strong relationships with suppliers, identifying cross-hire opportunities
- Develop strong customer relationships and resolve issues quickly and effectively
- Take ownership of day-to-day operational challenges
- Work closely with Service and Sales teams to ensure a seamless customer experience
- Ensure compliance with internal CRM systems and support ongoing process improvements
- Develop, mentor, and support team members to achieve business objectives and KPIs
About You
The ideal candidate will have:
- Extensive knowledge and experience within forklifts, materials handling equipment, or plant hire
- A proactive and customer-focused approach
- Strong organisational and administrative skills
- Excellent communication skills, both telephone and face-to-face
- Experience using Microsoft 365 and ERP/CRM systems (e.g. Protean)
- Proven experience managing a team
- Previous experience within the materials handling service or hire industry (essential)
What’s on Offer
- Competitive salary
- 24 days holiday + bank holidays
- Statutory pension contribution
- Career development opportunities – our client is committed to investing in their people
- Company social events
- Wellbeing initiatives, including group fitness sessions
- Additional employee perks and benefits
If you are an experienced Hire professional looking to take the next step in your career, we would love to hear from you.
Interaction Recruitment is acting as an employment agency on behalf of our client.
Hire Manager in Burton Latimer employer: Interaction Recruitment
Join a dynamic team as a Hire Manager in the Kettering area, where you will thrive in a supportive work culture that prioritises employee growth and development. With competitive salaries, generous holiday allowances, and a commitment to wellbeing initiatives, this company fosters an environment where your contributions are valued and recognised. Embrace the opportunity to lead a dedicated team while enjoying the benefits of a flexible working schedule and engaging company social events.
StudySmarter Expert Advice🤫
We think this is how you could land Hire Manager in Burton Latimer
✨Tip Number 1
Network like a pro! Reach out to your connections in the hire industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how your experience aligns with their needs, especially in managing hire operations and customer satisfaction.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to boost your confidence. Focus on articulating your experience in team management and operational efficiency.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals to join our team.
We think you need these skills to ace Hire Manager in Burton Latimer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Hire Manager role. Highlight your experience in managing hire operations and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how your background aligns with our needs. Keep it engaging and personal – we love to see your personality come through!
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've improved processes or customer satisfaction in previous roles. We’re all about results, so let us know what you’ve accomplished!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at Interaction Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of forklifts, materials handling equipment, and plant hire. Being able to speak confidently about these topics will show that you're the right fit for the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed a team in the past. Highlight your ability to develop and mentor team members, as this is crucial for the Hire Manager position.
✨Customer Focus is Key
Think of specific instances where you've gone above and beyond for customers. This role requires a proactive and customer-focused approach, so be ready to share your experiences.
✨Familiarise Yourself with CRM Systems
Since you'll need to ensure compliance with internal CRM systems, it’s a good idea to familiarise yourself with tools like Microsoft 365 and ERP/CRM systems. Mention any relevant experience during the interview.
