At a Glance
- Tasks: Coordinate customer orders and deliver exceptional service in a dynamic manufacturing environment.
- Company: Join a successful manufacturing business with a collaborative and supportive culture.
- Benefits: Enjoy a competitive salary, generous holiday, and various health benefits.
- Other info: Great opportunities for career growth and a positive team atmosphere.
- Why this job: Make a real impact while developing your career in a fast-paced role.
- Qualifications: Experience in customer service or sales support, with strong communication skills.
Location: Bridgwater
Salary: £29,500 per annum
Hours: Full Time | Permanent
Are you an organised, customer-focused professional with experience in customer service, sales support or account coordination? We're recruiting for an Internal Sales Coordinator to join a successful manufacturing business where you'll play a key role in delivering exceptional customer service, supporting customer accounts and ensuring products are delivered on time, every time.
Working closely with customers and internal departments, you'll be responsible for coordinating orders, managing customer expectations, supporting forecasting activities and helping drive continuous improvements across the business.
Key Responsibilities- Customer Service & Account Management
- Build and maintain strong relationships with customers, delivering a consistently high level of service.
- Respond promptly to customer enquiries via telephone and email.
- Process customer orders accurately to support On Time In Full (OTIF) delivery.
- Keep customers informed of any supply, stock or delivery issues and work collaboratively to find solutions.
- Maintain accurate customer records and documentation within internal systems.
- Assist with customer reports, account reviews and service updates.
- Support the Account Management team during customer meetings when required.
- Planning & Operational Support
- Support production planning based on customer forecasts and demand.
- Monitor customer stock levels and help manage aged stock.
- Identify opportunities to sell existing and aged stock to maximise commercial opportunities.
- Liaise with Production, Planning, Logistics and Warehouse teams to ensure customer requirements are met.
- Support New Product Development (NPD) launches and product changes.
- Escalate operational or customer service risks where appropriate.
- Complaint Resolution & Continuous Improvement
- Log and manage customer complaints, ensuring they are communicated internally.
- Work alongside the Quality team to investigate issues and implement corrective actions.
- Contribute to continuous improvement initiatives to enhance customer service and operational performance.
- Take a proactive, solution-focused approach to resolving customer challenges.
- Business Development Support
- Support the sales team in developing existing customer relationships.
- Qualify and coordinate new business enquiries.
- Maintain awareness of market trends, customer activity and commercial opportunities.
We're looking for someone who is:
- Experienced in a customer service, sales support or customer-facing role (minimum two years preferred).
- An excellent communicator with strong relationship-building skills.
- Highly organised with excellent attention to detail.
- Able to prioritise workload and work effectively in a fast-paced environment.
- Confident using Microsoft Office, particularly Excel.
- A proactive problem solver who enjoys working collaboratively across multiple departments.
- Customer-focused with a positive and professional attitude.
- Manufacturing or FMCG experience.
- Order processing or stock management systems.
- Forecasting, supply chain or inventory management.
- Supporting customer projects or new product launches.
- £29,500 annual salary
- Monday to Thursday: 8:30am – 5:00pm
- Friday: 8:30am – 3:45pm
- 24 days holiday plus Bank Holidays
- Pension Scheme (3% employer contribution, 5% employee contribution)
- Life Assurance
- Company Sick Pay (after qualifying period)
- Onsite Occupational Health Nurse
- Medicash Health Care Cash Plan
- Retail Discounts through Medicash
- Grocery Aid
- Cycle to Work Scheme
- Free eye test
- Subsidised vending machines
- Free onsite parking
If you're looking for a varied role where you can make a real impact, develop your career and become part of a collaborative and supportive team, we'd love to hear from you. Apply today to find out more.
Internal Sales Executive in Bridgwater employer: Interaction Recruitment
Join a thriving manufacturing business in Bridgwater as an Internal Sales Executive, where you'll be part of a dynamic team dedicated to delivering exceptional customer service. With a strong focus on employee growth, the company offers a supportive work culture, competitive salary, and a range of benefits including generous holiday allowance, pension contributions, and health care plans. This is an excellent opportunity for those looking to make a meaningful impact while advancing their career in a collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales Executive in Bridgwater
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Internal Sales Executive at Interaction Recruitment, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Interaction Recruitment. Tailor your message to explain why you’re drawn to them and how you can contribute as a Internal Sales Executive. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Internal Sales Executive in Bridgwater
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Interaction Recruitment:When writing your cover letter, make sure to tailor your message specifically for Interaction Recruitment. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Interaction Recruitment
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Interaction Recruitment that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Interaction Recruitment that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Interaction Recruitment’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
