At a Glance
- Tasks: Manage customer orders and provide top-notch support in a fast-paced environment.
- Company: Dynamic manufacturing company with a focus on teamwork and customer satisfaction.
- Benefits: Competitive salary, early finishes on Fridays, and a supportive work culture.
- Other info: Opportunity for growth in a fast-paced, innovative setting.
- Why this job: Join a vibrant team and make a real difference in customer experiences.
- Qualifications: Strong customer service skills and excellent Excel proficiency required.
The predicted salary is between 24300 - 29700 £ per year.
Location: Cambridge area
£28,000 per annum
Full-time, Permanent | Early finish every Friday
We’re recruiting for a Customer Service Specialist to join a busy team within a fast-paced manufacturing environment. This is a great opportunity for someone with strong customer service, administration and Excel skills who enjoys working with customers and internal teams to manage orders from start to finish.
Key responsibilities:
- Manage the end-to-end customer order process
- Respond to customer queries and provide regular updates
- Process PO changes, returns, repairs and rework orders
- Liaise with Production and Purchasing to resolve shortages and delivery issues
- Maintain accurate customer and order information across SAP/CRM systems
- Prepare quotations and work with customer BOMs and drawings
- Support sales forecasts, job costing, stock takes and audits
What we’re looking for:
- Previous customer service, customer support or sales experience
- Excellent Microsoft Excel skills – essential
- Highly organised with strong attention to detail
- Proactive, self-motivated and confident solving problems
- Comfortable working in a fast-paced environment
- Manufacturing experience desirable
- SAP knowledge desirable
- Ability to understand technical drawings desirable
If you have the skills and experience listed above please send your CV to or call (phone number removed).
Customer Service Specialist in Bar Hill employer: Interaction Recruitment
Interaction Recruitment is an excellent employer, offering a supportive work culture that values teamwork and employee well-being. With competitive pay and flexible shifts, this role in Gateshead provides opportunities for personal growth and skill development, making it an ideal choice for those seeking meaningful employment in a dynamic environment.
