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- Tasks: Be the go-to person for customers during their vehicle service journey.
- Company: Join a dynamic team dedicated to providing top-notch automotive services.
- Benefits: Enjoy flexible hours, a friendly work environment, and opportunities for growth.
- Why this job: Connect with customers, enhance your communication skills, and be part of a supportive team.
- Qualifications: No prior experience needed; just bring your enthusiasm and people skills!
- Other info: Perfect for students looking for part-time work with a chance to learn about the automotive industry.
The predicted salary is between 24000 - 36000 £ per year.
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Point of contact for customers whose vehicles are in for servicing, MOT’s and repairs.
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Keep customers informed of progress and advise of extra work if required.
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Booking in vehicles for recalls
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Letting customer know vehicles are ready for collection.
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Organise car loan bookings.
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Process payments for the services required.
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Being the first point of contact when customers enter the establishment and ensuring they have a warm and welcome introduction.
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Communication with customers through a variety of platforms to update them on the status of their vehicle as well as making them aware of any extra work needed and upselling any additional products.
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Working effectively with a team of highly skilled technicians to priorities customers wants and needs whilst adhering to a demanding schedule.
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Built personal relationships with customers, making sure they felt heard and valued throughout their experience with the company.
Temporary Service Advisor employer: Interaction Recruitment Plc
Contact Detail:
Interaction Recruitment Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Service Advisor
✨Tip Number 1
Fokussiere dich auf deine Kommunikationsfähigkeiten. Da du der erste Ansprechpartner für die Kunden bist, ist es wichtig, dass du freundlich und hilfsbereit auftrittst. Übe, wie du Informationen klar und verständlich übermittelst.
✨Tip Number 2
Zeige deine Teamfähigkeit. Du wirst eng mit Technikern zusammenarbeiten, also sei bereit, deine Zusammenarbeit zu betonen. Überlege dir Beispiele, wie du in der Vergangenheit erfolgreich im Team gearbeitet hast.
✨Tip Number 3
Bereite dich darauf vor, Fragen zu stellen. Zeige Interesse an den Abläufen in der Werkstatt und an den Dienstleistungen, die angeboten werden. Das zeigt, dass du engagiert bist und mehr über die Rolle erfahren möchtest.
✨Tip Number 4
Denke an Upselling-Strategien. Informiere dich über gängige Zusatzprodukte oder Dienstleistungen, die Kunden interessieren könnten. Das wird dir helfen, in der Rolle erfolgreich zu sein und den Umsatz zu steigern.
We think you need these skills to ace Temporary Service Advisor
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Temporary Service Advisor position. Understand the key responsibilities, such as customer communication and vehicle management, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in customer service or automotive environments. Mention specific examples where you successfully communicated with customers or managed service-related tasks.
Showcase Communication Skills: Since the role requires effective communication with customers, highlight your verbal and written communication skills. Provide examples of how you've kept customers informed and built relationships in past roles.
Personalize Your Application: Address your application to the hiring manager if possible, and express your enthusiasm for the role. Mention why you want to work specifically for this company and how you align with their values.
How to prepare for a job interview at Interaction Recruitment Plc
✨Show Your Customer Service Skills
As a Temporary Service Advisor, you'll be the first point of contact for customers. Highlight your previous experience in customer service and how you ensure a warm welcome. Share specific examples of how you've made customers feel valued.
✨Communicate Clearly and Effectively
Since you'll be updating customers on their vehicle's status, practice clear and concise communication. Be prepared to discuss how you would handle difficult conversations, such as informing a customer about unexpected repairs.
✨Demonstrate Teamwork
You'll be working closely with technicians, so emphasize your ability to collaborate effectively. Share experiences where you prioritized team goals and how you contributed to a positive work environment.
✨Prepare for Upselling Scenarios
Upselling additional products is part of the role. Think of ways you can present these options to customers without being pushy. Prepare examples of how you've successfully upsold in the past or how you would approach it in this role.
