At a Glance
- Tasks: Handle inbound calls and assist customers with their motoring needs.
- Company: Join the RAC, a leading name in the UK motoring industry.
- Benefits: Earn £12.21 per hour plus bonuses, with flexible shifts and free parking.
- Other info: Great location with easy transport links and opportunities for growth.
- Why this job: Make a difference by helping customers in their time of need.
- Qualifications: Strong customer service skills and call centre experience required.
The predicted salary is between 12.21 - 12.21 £ per hour.
£12.21 per hour plus monthly bonus
25 hours per week (must be able to complete 3 weeks of full time training)
Monday to Sunday 7am-10pm (must be fully flexible to work any shifts between these hours on a rota basis)
Based on-site in Bescot, Walsall
We are currently recruiting for an Inbound Customer Service Advisor working for the RAC Call Centre based in the Bescot Area in Walsall. The RAC is one of the UK’s biggest and most well-recognised companies operating in the Motoring industry. Their office in Walsall is ideally located for workers who commute by both public and private transport, thanks to its large, free on-site parking, as well as its proximity to both a bus stop and train station which has regular links to Walsall and Birmingham City Centre.
Responsibilities:
- Handling inbound calls
- Arranging call outs
- Dealing with distressed or upset customers
Requirements:
- Strong customer service and call centre experience
- Able to handle tough situations over the phone
- Strong communication skills
- Calm under pressure
- Happy working in a fast paced environment
Contact Details:
Interaction Recruitment Group Recruitment Team
