At a Glance
- Tasks: Assist customers with enquiries and convert them into bookings for our services.
- Company: Join a leading automotive service provider at our iconic Bescot Headquarters.
- Benefits: Earn £12.71 per hour plus uncapped bonuses, with a supportive team environment.
- Other info: Enjoy a dynamic work environment with opportunities for growth.
- Why this job: Enhance your communication skills while providing top-notch customer service.
- Qualifications: Previous call centre experience and excellent communication skills are essential.
The predicted salary is between 12.71 - 12.71 £ per hour.
- Overview
- £12.71 per hour plus uncapped bonus
- 40 hours per week
- Monday to Friday 8am-6pm, Saturdays 9am-5.30pm (5 days per week, Saturdays on rotation)
- Office based - At our iconic Bescot Headquarters
Responsibilities
- Deal with New and Existing customers calling to enquire about RAC's range of servicing and maintenance services.
- Provide industry-leading customer service and discuss options with customers.
- Discuss options and services available and provide quotations on potential costs for required work.
- Use strong communication skills to turn customer enquiries into bookings for RAC's mechanics to complete.
Qualifications
- Call Centre Experience
- Excellent communications skills
- Ability to handle objections and convert enquiries into bookings
- Professional telephone manner
- Resilience
- #J-18808-Ljbffr
Contact Details:
Interaction Recruitment Group Recruitment Team
We think you need these skills to ace Call Centre Advisor in Walsall
Communication Skills
Problem-Solving Skills
Adaptability
Attention to Detail
Team Collaboration
Customer Service Skills
Teamwork
