Service Coordinator in Wakefield

Service Coordinator in Wakefield

Wakefield Full-Time 28000 - 32000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Coordinate mobile engineers and manage urgent and planned works with precision.
  • Company: Dynamic service-based business focused on excellence and client satisfaction.
  • Benefits: Competitive salary, supportive team environment, and opportunities for growth.
  • Other info: Fast-paced environment with a focus on teamwork and client care.
  • Why this job: Join a mission-critical role where every action makes a difference.
  • Qualifications: Experience in project coordination and strong organisational skills required.

The predicted salary is between 28000 - 32000 Β£ per year.

Hours: Monday to Friday, 08:00 – 17:00

Location: Wakefield, WF2 9FW

Β£28,000 - Β£32,000

This is not just a job β€” it’s a mission-critical role in a 24/7 service-based business where failure is not an option. Clients are demanding, and we share their pain. Every call is an opportunity to deliver excellence β€” not an inconvenience, but the reason we exist. We are recruiting an experienced, commercially aware Coordinator who thrives in a reactive, high-pressure environment and is ready to lead from the front.

There will be three areas you will be responsible for managing:

  • Pre-planned maintenance (PPM)
  • Reactive
  • Installations

Job Responsibilities

  • Coordinate and manage 5 mobile engineers across the North Central region
  • Schedule urgent and planned works, ensuring no delays, no excuses
  • Be the first point of contact for clients β€” professional, positive, and proactive
  • Manage strict deadlines, tight budgets, and high expectations
  • Work closely with purchasing and sales teams β€” we are one team, one goal
  • Ensure site surveys, quotations, and installations are completed on time
  • Handle credit checks, supplier coordination, and subcontractor management
  • Constantly reschedule resources to meet shifting priorities
  • Deliver smooth project execution from start to finish

Service Repair Coordination: Reactive scheduling, urgent client support, engineer dispatch

PPM Coordination: Planned maintenance, quoting, supplier liaison, profitability tracking

Client Communication: Clear, confident, and always positive

Commercial Awareness: Protecting and enhancing margin on every transaction

Experience required

  • Proven experience in reactive and planned project coordination
  • Experience leading a team
  • Strong organisational skills and commercial acumen
  • A natural instinct for customer care

Ready to lead, deliver, and make a difference? Apply now and become part of a company where every second counts and every action matters.

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Contact Details:

Interaction Recruitment Group Recruitment Team

We think you need these skills to ace Service Coordinator in Wakefield

Project Coordination
Team Leadership
Organisational Skills
Commercial Awareness
Customer Care
Reactive Scheduling
Planned Maintenance Management