Customer Account Manager in Huntingdon

My client based in Huntingdon is currently recruiting for a Customer and Sales Account Manager to join their team on a full-time permanent basis. Your main duties will be to provide customers with accurate price quotations and excellent customer service.

• The ideal candidate will have two years of sales experience/administration in a manufacturing environment and will be computer literate.

• Hours: Monday - Thursday 8am - 4:30pm Friday 8am - 1:30pm

• Salary £28 - 35k DOE.

Duties and Responsibilities

• Assist customers directly to support requirements via phone, fax, and e-mail.
• Provide customers with timely and accurate price quotations; research and contact suppliers, as appropriate; review and follow-up on customer quotes; and enter quotes won as customer orders.
• Quote materials and tooling, including items in stock or manufactured equipment; obtain quotations from other suppliers for non-standard materials when necessary; maintain quote records and follow-up with outstanding quotations.
• Process customer orders, including processing for shipment. Ensure customer requirements are fulfilled.
• Supply information to enable new customers to understand tooling and the usage of materials.
• Develop professional working relationships and rapport with customer contacts and sales representatives.
• Proactively communicate with customers and suppliers; provide immediate assistance to telephone enquiries and timely responses to customer e-mails.
• Develop and maintain professional knowledge of Company products, services, marketing collateral, and catalogues.
• Identify new business and further opportunities with existing customers to support business growth.
• Identify inactive customers, analyse past orders, and initiate customer contact to generate return business.
• Understand and comply with the sales system, process, and maintenance of the contact database.

If you have the skills and experience listed above please send your CV to #removed# or call #removed#.