Customer Service - Cafe assistant

Customer Service - Cafe assistant

Stockton-on-Tees Temporary No home office possible
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At a Glance

  • Tasks: Assist in a busy café, serving customers and supporting kitchen staff.
  • Company: Join a well-known client in the food service industry.
  • Benefits: Earn £12.60/hour with flexible hours and potential for permanent position.
  • Why this job: Perfect for those who thrive in fast-paced environments and love customer interaction.
  • Qualifications: Previous customer service experience and strong communication skills required.
  • Other info: Own vehicle needed due to remote location; work Monday to Friday, 10am-1.30pm.

Overview

Salary: £12.60 per hour

Job Location: Stockton-on-Tees, County Durham, North East England, United Kingdom

Job Type: Temporary

Posted: 16 May 2025

Working Hours: 10am - 1.30pm, Monday to Friday, 17.5 hours per week

Contract: 3 month temp to perm

*Please note that due to the remote location of the office, you will be required to have your own vehicle as there are no public transport links.*

Role:

  • Assisting the kitchen staff (i.e. packaging up prepared sandwiches, wraps, salads etc.)
  • Stocking shelves with consumables (i.e. crisps, drinks, snacks)
  • Working on the till, taking customer orders and serving food
  • Ensuring the flow of customers throughout the busy lunch period

Requirements:

  • Customer service experience (i.e. retail, café, restaurant, table waiting etc.)
  • Strong communication skills
  • Ability to work in a fast-paced environment
  • Must have own vehicle due to location

Customer Service - Cafe assistant employer: Interaction Recruitment Group

Join a dynamic team as a Customer Service - Cafe Assistant in Stockton-on-Tees, where we prioritise employee well-being and growth. Enjoy competitive pay, a supportive work culture, and the opportunity to develop your skills in a fast-paced environment. With flexible hours and a focus on teamwork, this role offers a rewarding experience in a welcoming setting, perfect for those seeking meaningful employment.
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Contact Detail:

Interaction Recruitment Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service - Cafe assistant

✨Tip Number 1

Familiarise yourself with the specific customer service expectations in a café environment. Understanding how to handle customer queries and complaints effectively can set you apart from other candidates.

✨Tip Number 2

Showcase your ability to work in a fast-paced environment by sharing relevant experiences during your interactions. Highlighting times when you've successfully managed busy periods will demonstrate your capability for this role.

✨Tip Number 3

Since you'll need your own vehicle, consider mentioning your reliability and punctuality. Employers appreciate candidates who can ensure they arrive on time, especially in a role that requires consistent attendance.

✨Tip Number 4

Engage with the company’s online presence. Follow them on social media and interact with their posts. This shows your genuine interest in the role and can help you stand out when it comes to interviews.

We think you need these skills to ace Customer Service - Cafe assistant

Customer Service Experience
Strong Communication Skills
Ability to Work in a Fast-Paced Environment
Cash Handling Skills
Food Safety Knowledge
Teamwork
Time Management
Attention to Detail
Problem-Solving Skills
Basic Food Preparation Skills
Stock Management
Multitasking Abilities
Adaptability
Positive Attitude

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant customer service experience, especially in food service or retail. Use specific examples to demonstrate your skills in communication and working in fast-paced environments.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role. Mention your previous experience in similar positions and how it has prepared you for this job. Be sure to express your ability to handle busy lunch periods effectively.

Highlight Your Vehicle Ownership: Since the job requires having your own vehicle due to the remote location, make sure to mention this in your application. This shows that you meet one of the key requirements right from the start.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Interaction Recruitment Group

✨Showcase Your Customer Service Skills

Make sure to highlight your previous customer service experience during the interview. Share specific examples of how you've handled difficult situations or provided excellent service in a fast-paced environment.

✨Demonstrate Your Communication Abilities

Strong communication skills are essential for this role. Practice clear and concise responses to common interview questions, and be prepared to discuss how you effectively communicate with both customers and team members.

✨Familiarise Yourself with the Role

Take some time to understand the responsibilities of a Food Service Assistant. Be ready to discuss how you would manage tasks like stocking shelves and working on the till, as well as how you would ensure a smooth flow of customers during busy periods.

✨Plan Your Journey

Since the location is remote, ensure you have a plan for getting there. Mentioning your own vehicle during the interview can show that you're prepared and committed to the role, which is a plus in the eyes of the employer.

Customer Service - Cafe assistant
Interaction Recruitment Group
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