Billing & Office Administrator
Location: Kettering, Northamptonshire
Salary:Β£30,000 per annum
Hours: Full-Time, Monday to Friday
Contract: Permanent
Working Arrangement: Office Based
Holiday: 25 days annual leave
The Opportunity
Interaction Recruitment are recruiting on behalf of a well-established business for a Billing & Office Administrator to join their team based in Kettering.
This is a varied administrative role combining customer order processing, sales and service invoicing, billing administration and general office support. The successful candidate will play an important role in ensuring customer orders are processed accurately, invoices are raised efficiently and day-to-day administrative activities run smoothly.
This opportunity would suit an organised and detail-focused individual with previous office administration experience and a background in billing, invoicing or finance administration.
Key Responsibilities
Order Processing & Customer Administration
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Process customer orders received via email, online portals and telephone.
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Enter product orders accurately onto the company's internal systems.
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Manage the sales order mailbox and respond to customer order enquiries.
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Maintain customer and product information, including portal pricing and system updates.
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Monitor order discrepancies and report any inaccuracies.
Billing & Invoicing
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Process and issue product, contract and service invoices.
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Match sales order and service invoices against supporting documentation.
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Convert technical site visits and service paperwork into accurate invoices.
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Prepare and raise credit notes, ensuring all supporting documentation is in place.
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Review blocked billing reports and investigate outstanding discrepancies.
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Request proof of delivery (POD) documentation where required.
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Issue monthly customer statements and assist with month-end billing activities.
Finance & Month-End Administration
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Review and action blocked orders and technical orders.
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Match billing documentation and resolve invoicing queries.
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Assist with month-end reporting, revenue recognition and incomplete sales documentation.
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Support monthly stock checks and product replenishment reviews.
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Identify and report stock discrepancies to management.
General Office & Facilities Administration
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Maintain supplier contract information and coordinate contract and insurance renewals.
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Manage office supplies, stationery and general facilities requirements.
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Handle incoming and outgoing post.
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Assist with meeting arrangements, including room bookings and refreshments.
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Prepare meeting agendas and take minutes when required.
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Maintain administrative procedures and internal process guides.
About You
The successful candidate will be highly organised, methodical and comfortable working in a busy office environment, managing a variety of administrative and finance-related responsibilities.
Ideally, you will have:
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Previous experience in an office administration, billing or finance administr
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Billing And Office Administrator in Corby employer: Interaction Recruitment Group
Interaction Recruitment Group is an excellent employer, offering a supportive work culture that values reliability and a positive attitude. Located in Bridgwater, employees benefit from competitive pay, opportunities for career progression, and the potential for a temp-to-perm transition, making it a rewarding place to grow your skills in the warehouse sector.
Contact Details:
Interaction Recruitment Group Recruitment Team