Centre Operations Lead β€” Revenue & Customer Experience in Birmingham

Centre Operations Lead β€” Revenue & Customer Experience in Birmingham

Birmingham Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead operations and enhance customer experience in a dynamic centre environment.
  • Company: Join a thriving recruitment group focused on growth and satisfaction.
  • Benefits: Full-time role with competitive pay and opportunities for career advancement.
  • Other info: Exciting opportunity to drive performance and achieve KPIs in Birmingham.
  • Why this job: Make a real difference in customer satisfaction while leading a passionate team.
  • Qualifications: Strong sales, communication, and problem-solving skills required.

The predicted salary is between 30000 - 40000 Β£ per year.

Interaction Recruitment Group is seeking a Centre Executive in Birmingham to manage operations, growth, and customer satisfaction.

This full-time, office-based role involves supervising a team and ensuring high service standards.

The ideal candidate will demonstrate strong sales acumen, communication, and problem-solving skills while upholding the centre's commercial performance and KPI achievements.

If you have the necessary qualifications, please send your CV or call the provided contact.

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Contact Details:

Interaction Recruitment Group Recruitment Team

We think you need these skills to ace Centre Operations Lead β€” Revenue & Customer Experience in Birmingham

Sales Acumen
Team Supervision
Customer Satisfaction Management
Service Standards Maintenance
Problem-Solving Skills
Communication Skills
Commercial Performance Management