At a Glance
- Tasks: Provide first-line IT support and troubleshoot issues for clients.
- Company: Join a supportive IT company in a modern office environment.
- Benefits: Competitive pay, overtime, full training, and weekly pay.
- Other info: Flexible hours with opportunities for career progression.
- Why this job: Make a difference by helping clients solve their IT problems.
- Qualifications: Fluent in English and Romanian with strong communication skills.
The predicted salary is between 14.22 - 14.22 £ per hour.
Interaction Recruitment are proud to be partnered with a specialist IT company looking to expand their multilingual team within their modern service office in Peterborough. We are currently seeking Romanian-speaking Service Desk Advisers to handle inbound IT support enquiries. This is an ongoing temporary-to-permanent opportunity within a growing and supportive IT environment.
Hours: 40 hours per week between 7am – 7pm (Must be flexible with shift rotation and occasional weekends)
Pay: £14.22 per hour
What's on Offer:
- Competitive pay
- Overtime available (time and a half)
- Full training provided
- Weekly pay
- Progression opportunities within a growing IT team
Duties Include:
- Providing first-line IT support to external clients in a professional and efficient manner
- Logging, tracking, and updating support tickets accurately
- Troubleshooting hardware, software, and network-related issues
- Guiding users through solutions via phone and email
- Escalating technical issues where required
- Maintaining accurate documentation and support notes
- Supporting continuous improvement across service processes
- Delivering excellent customer service and building strong client relationships
Who We're Looking For:
- Fluent in English and Romanian (written and verbal)
- Strong communication and customer service skills
- Previous call centre experience beneficial but not essential
- Organised and methodical approach to work
- Previous IT support experience beneficial but not essential
If this sounds like the opportunity for you, apply today or call 01733 558877 for more information.
Romanian Speaking Customer Service Advisor employer: Interaction - Peterborough
Join a dynamic and supportive IT company in Peterborough, where your role as a Romanian Speaking Customer Service Advisor will be valued and nurtured. With competitive pay, full training, and clear progression opportunities, you'll thrive in a modern work environment that prioritises employee growth and teamwork. Enjoy the benefits of weekly pay and overtime, all while delivering exceptional service to clients and enhancing your skills in a collaborative atmosphere.
Contact Details:
Interaction - Peterborough Recruitment Team
