Service Delivery Team Leader Full-Time | 37.5 Hours Per Week | Monday-Friday | Office Based Up to £35,000 DOE Ready to lead a team where your leadership genuinely makes a difference? We're looking for an ambitious, people-focused Customer Service Team Leader who knows that great customer service starts with great people. This isn't simply a role where you'll monitor KPIs and manage a team. You'll have the opportunity to coach, inspire and develop your people, create a positive team culture and make a real impact on both the customer experience and the wider business. You'll be joining a growing, forward-thinking organisation that genuinely values its people, encourages development and gives its leaders the opportunity to make their mark. If you're the kind of leader who gets satisfaction from seeing someone in your team grow, improve and succeed, this could be the opportunity you've been waiting for. What You'll Be Doing You'll take ownership of a dedicated Customer Service team, creating an environment where people feel supported, motivated and empowered to perform at their best. Your role will include: Leading, motivating and developing a team of Customer Service Advisors. Holding regular 1-2-1s, coaching sessions and performance conversations. Supporting your team to achieve and exceed KPIs, service levels and qua...
Team Leader in Norfolk employer: Interaction - Peterborough
At Interaction Recruitment, we pride ourselves on being an excellent employer for HGV Class 1 and Class 2 drivers, offering competitive pay starting from £18.65 per hour and a variety of shifts to suit your lifestyle. Our supportive work culture fosters professional growth, with ongoing and temporary assignments that provide flexibility and opportunities for advancement in the driving sector across Northampton, Peterborough, Kettering, and Wisbech. Join us for immediate starts and experience a rewarding career with a company that values reliability and professionalism.
Contact Details:
Interaction - Peterborough Recruitment Team
