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For Companies At a Glance
- Tasks: Engage with customers, upsell products, and turn inquiries into sales.
- Company: Join a vibrant call centre team in St Ives.
- Benefits: Competitive salary up to £28,000 OTE and supportive work environment.
- Why this job: Kickstart your sales career and be part of an exciting new team.
- Qualifications: Experience in customer service or sales is a plus.
- Other info: Dynamic role with opportunities for growth and development.
The predicted salary is between 24000 - 32000 £ per year.
Customer Solution Advisor – St Ives, Cambridgeshire
Salary:
Up to £28,000 OTE |
Hours:
Monday–Friday, office-based (usual office hours) Are you a customer service advisor looking to take the next step into sales? If you have experience with
upselling, cross-selling , or a desire to move into sales from your previous role, this is the perfect opportunity for you! Our client is launching a
brand-new Customer Solution Sales Team
within their vibrant and busy call centre in St Ives. This is a fantastic chance to join a growing team and be part of something exciting from the very start. Start Date:
15th September
Interviews:
Scheduled for next week What You\’ll Be Doing:
Handling inbound and outbound customer enquiries professionally and courteously
Building rapport to understand customer needs and recommend suitable products or services
Confidently handling objections and turning interest into confirmed sales
Following up on leads, quotes, and opportunities to maximise conversion rates
Maintaining accurate records of all customer interactions and sales activity in the CRM
Working closely with colleagues to achieve team targets and KPIs
Meeting or exceeding individual performance targets
Skills & Experience:
Retail sales experience, customer service sales experience, fundraising, or any sales-related background is desirable
Strong communication skills with the ability to influence and persuade
Resilience and a positive attitude towards achieving targets
Good organisational skills and attention to detail
Ability to work well under pressure in a fast-paced environment
Proactive, self-motivated, and results-driven personality
If you\’re ready to step into a sales-focused role, build your career, and join a dynamic, supportive team,
apply now
to be considered or give Kara at Interaction Recruitment a call on 01733 558877 or 07976451423 to hear more! INDPB
TPBN1_UKTJ
Customer Solution Advisor employer: Interaction - Peterborough
Contact Detail:
Interaction - Peterborough Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Solution Advisor
✨Tip Number 1
Get to know the company inside out! Research their products, services, and values. This way, when you chat with them, you can show off your knowledge and enthusiasm for what they do.
✨Tip Number 2
Practice your pitch! Think about how you can highlight your customer service experience and any upselling or cross-selling skills you've got. Be ready to share specific examples that demonstrate your ability to meet targets.
✨Tip Number 3
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team and ready to take that next step in your career.
We think you need these skills to ace Customer Solution Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any sales-related skills. We want to see how your background fits with the Customer Solution Advisor role, so don’t be shy about showcasing your upselling and cross-selling achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about joining our new Customer Solution Sales Team. Share specific examples of how you've built rapport with customers and turned inquiries into sales.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear, concise language and demonstrate your ability to influence and persuade through your writing. We love a good storyteller!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our dynamic team in St Ives. Don’t miss out on this exciting opportunity!
How to prepare for a job interview at Interaction - Peterborough
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to discuss how you've handled customer enquiries in the past, especially any experiences with upselling or cross-selling. This will show that you understand the role and can bring valuable experience to the table.
✨Showcase Your Sales Savvy
Prepare examples of how you've successfully influenced customers or turned objections into sales. Think of specific situations where you’ve met or exceeded targets. This will demonstrate your ability to thrive in a sales-focused environment, which is key for this role.
✨Research the Company Culture
Get to know the company’s values and culture. Understanding what makes their team vibrant and busy will help you align your answers with their expectations. It also shows that you’re genuinely interested in being part of their exciting new Customer Solution Sales Team.
✨Practice Active Listening
During the interview, make sure to listen carefully to the questions asked. This not only helps you provide relevant answers but also demonstrates your communication skills. Engaging with the interviewer by asking clarifying questions can also showcase your proactive attitude.