At a Glance
- Tasks: Handle customer enquiries and provide outstanding service in a fast-paced environment.
- Company: Join a friendly and dynamic team in Stevenage.
- Benefits: Earn £12.71 per hour with flexible shifts, including weekends.
- Other info: Great opportunity for career growth in a supportive team.
- Why this job: Make a real difference by helping customers and building lasting relationships.
- Qualifications: Organised with excellent customer service skills.
The predicted salary is between 12.71 - 12.71 £ per hour.
Are you an organised administrator with excellent customer service skills? Do you enjoy helping customers and building lasting relationships while working in a friendly, fast-paced environment? We're looking for a Customer Service Administrator to join a welcoming and dynamic team based in Stevenage. This is a fantastic opportunity for someone who thrives on delivering exceptional customer service and enjoys a varied role.
The Role
- As a Customer Service Administrator, you'll be the first point of contact for customers, ensuring they receive a professional and positive experience from start to finish.
Key Responsibilities
- Handling customer enquiries via telephone, email and online channels.
- Delivering outstanding customer service and building trust and confidence with customers.
- Processing customer orders and updating internal systems accurately.
- Managing customer records and maintaining accurate documentation.
- Supporting the wider team with a variety of administrative tasks.
- Liaising with internal departments to ensure customer queries are resolved efficiently.
About You
To be successful in this role, you'll have:
Customer Service Administrator employer: Interaction - Letchworth
Join our vibrant team in Stevenage as a Customer Service Administrator, where you'll enjoy a supportive work culture that values your contributions and fosters personal growth. With flexible shifts and a focus on exceptional customer service, we offer a rewarding environment that encourages building lasting relationships with customers while providing opportunities for professional development.