Parts Specialist
Location: Royston, SG8 6NT
Salary: £28,000–£32,000 per annum
Job Type: Full-time
The Opportunity
We are recruiting on behalf of an automotive engine specialist supplying internal engine components to the automotive industry.
They are looking for an organised, customer-focused Parts Specialist to join their team. Reporting to the Sales Manager, you will help customers identify the right components, respond to enquiries and support sales activity in a busy, fast-paced environment.
Key Responsibilities
- Handle incoming customer calls and emails, providing helpful and accurate responses.
- Identify the engine components customers require using catalogue systems.
- Recommend suitable additional products to support customer needs and generate add-on sales.
- Make proactive customer calls, gather information and accurately record outcomes.
- Develop your knowledge of the company's product range, catalogue systems and point-of-sale platform.
- Work closely with colleagues to maintain accuracy, efficiency and a high standard of service.
About You
- At least one year's automotive industry experience is essential.
- Good knowledge of automotive vehicles.
- Confident communication skills and a customer-focused approach.
- Strong organisational skills and attention to detail.
- Good literacy, numeracy and IT skills.
- Reliable, self-motivated and comfortable working in a fast-paced environment.
- A positive team player who takes pride in completing work accurately.
- Able to reliably commute to Royston, SG8 6NT.
If you have automotive experience and enjoy combining technical knowledge with customer service and sales, we would love to hear from you.
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Contract Specialist employer: Interaction - Letchworth
Join a well-established company in Royston that values its employees and fosters a supportive work culture. As a Parts Advisor, you will benefit from competitive salaries, opportunities for professional growth, and a commitment to outstanding customer service, making it an ideal place for those seeking a rewarding career in the automotive industry.
