At a Glance
- Tasks: Coordinate parts orders and provide top-notch customer service in a dynamic team.
- Company: Join a well-established, multimillion-pound company with a vibrant aftersales team.
- Benefits: Enjoy a competitive salary, early finishes on Fridays, and a supportive work environment.
- Why this job: Be the go-to person for solutions and make a real difference in customer satisfaction.
- Qualifications: Experience in aftersales or technical coordination is essential; strong communication skills are a must.
- Other info: Fast-paced role with opportunities for personal growth and development.
The predicted salary is between 27000 - 29000 £ per year.
Full-Time - Permanent
Hours: Monday to Friday 8.30am to 5.00pm (Early Finish on Fridays!)
Basic Salary: £27,000.00 to £29,000.00 Per Annum depending on experience.
Location: Markfield
Our very well established, multimillion pound turnover client is looking for a highly dynamic and enthusiastic Parts Coordinator to join their aftersales team and assist in the daily aftersales operations on a Full Time Permanent basis.
As a Parts Coordinator, you will:
- Work across departments to respond to customer queries and complaints and provide adequate solutions.
- Order replacement parts and spare items and provide solution based outcomes for customers.
- Provide responses to technical based questions and queries.
- Answer incoming telephone calls, emails and manage the Parts query inbox.
- Maintain stock management and liaise with stock control accordingly.
- Take full ownership and accountability and work on own initiative in providing a solution based outcome.
- Handle complaints and provide satisfactory customer service and outcomes.
- Organise own workload and prioritise accordingly.
- Demonstrate high diligence regarding inputting of data.
Parts Coordinator Candidate:
- Previous experience as an Aftersales Coordinator, Technical Coordinator or Parts Coordinator is essential for this role.
- Outstanding communication skills with a high attention to detail.
- Ability to prioritise workload.
- Self-motivated with fantastic attention to detail.
- An enthusiastic and dynamic personality with a highly ‘initiative-taking attitude.'
- A ‘natural ability' to instantly develop a conversational relationship.
Interviews to be held ASAP.
Parts Coordinator in Markfield employer: Interaction - Leicester
Contact Detail:
Interaction - Leicester Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Coordinator in Markfield
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Parts Coordinator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common interview questions for Parts Coordinators and practice your responses. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 3
Show off your enthusiasm! When you get the chance to chat with potential employers, let your passion for the role shine through. Talk about why you love being a Parts Coordinator and how you can contribute to their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we’re always looking for dynamic individuals like you to join our team!
We think you need these skills to ace Parts Coordinator in Markfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Parts Coordinator or in similar roles. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role and how your enthusiasm and initiative can benefit our aftersales team. Keep it engaging and personal!
Show Off Your Communication Skills: Since outstanding communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors – attention to detail is crucial!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Interaction - Leicester
✨Know Your Parts Inside Out
Make sure you brush up on your knowledge of parts and aftersales processes. Familiarise yourself with common queries and solutions, as well as the technical aspects of the role. This will help you answer questions confidently and show that you're ready to take ownership.
✨Show Off Your Communication Skills
Since outstanding communication is key for a Parts Coordinator, practice articulating your thoughts clearly. You might want to prepare examples of how you've handled customer queries or complaints in the past. This will demonstrate your ability to build relationships and provide satisfactory outcomes.
✨Demonstrate Your Initiative
Be ready to discuss times when you've taken the initiative to solve problems or improve processes. Employers love candidates who can work independently and prioritise their workload effectively. Think of specific examples that highlight your self-motivation and attention to detail.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.