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- Tasks: Join a friendly team managing despatch operations and customer orders.
- Company: Established company with over 50 years of exceptional service.
- Benefits: Great office culture, 28 days leave, free parking, and career growth.
- Why this job: Be part of a dynamic environment with real impact on customer satisfaction.
- Qualifications: Strong communication skills and attention to detail; Sage experience is a plus.
- Other info: Full training provided; perfect for those looking to kickstart their career.
The predicted salary is between 22000 - 24000 £ per year.
Full Time – Temporary to Permanent
Location: Wigston, Leicestershire
Hours: Monday to Friday 8.30am to 5.00pm
Basic Salary: £26,000.00 to £27,000.00 Per Annum
Benefits: Fantastic Office Culture, 28 Days Annual Leave Entitlement including Bank Holidays, Free Parking, Annual Salary Increments plus fantastic career prospects.
Our client is a highly established company who take pride in providing exceptional quality of service for over 50 years. Due to growth, they are seeking an enthusiastic, hardworking Despatch Administrator to join their despatch office on a Full Time Temporary to Permanent basis.
Despatch Administrator Role:- To work in a busy but friendly despatch office environment on the UK desk.
- To receive purchase orders by email or on the telephone.
- To input purchase orders on the sales system (Sage) and issue order acknowledgements by email to the purchaser/customer.
- To ensure correct pricing is maintained for regular customers.
- To liaise with the warehouse team to ensure correct pricing and method of outward carriage.
- To cover for order processing staff when on leave or for unplanned absence.
- To cover the export desk during leave periods and for unplanned absence.
- To redirect emails to the appropriate department/personnel.
- To answer the telephone as and when required.
- Ability to work under pressure individually or as part of a team in a busy but friendly environment.
- Ability to communicate clearly with all external and internal contacts by email and telephone essential.
- Attention to detail is essential.
- Experience of Sage would be an advantage, but not essential as full training will be provided.
- Previous experience in a sales administration/distribution environment would be an advantage.
- An understanding of the value of good customer service is essential.
Despatch Administrator employer: Interaction - Leicester
Contact Detail:
Interaction - Leicester Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Despatch Administrator
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your responses, the more confident you'll feel during the actual interview.
✨Tip Number 3
Don’t forget to prepare some questions for them! Asking about the team dynamics or growth opportunities shows that you’re serious about the role and keen to contribute to their success.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Despatch Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Despatch Administrator role. Highlight any relevant experience, especially in sales administration or distribution, and don’t forget to mention your attention to detail and customer service skills!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Mention why you’re a great fit for the team and how your skills align with what they’re looking for.
Show Off Your Communication Skills: Since communication is key in this role, make sure your application reflects your ability to communicate clearly. Whether it’s through your writing style or how you structure your information, let your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our fantastic office culture!
How to prepare for a job interview at Interaction - Leicester
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their history, values, and what makes them stand out in the industry. This will not only help you answer questions more effectively but also show your genuine interest in becoming part of their team.
✨Showcase Your Communication Skills
As a Despatch Administrator, clear communication is key. Prepare examples from your past experiences where you successfully communicated with customers or team members. Practising how you articulate these examples can help you feel more confident during the interview.
✨Demonstrate Attention to Detail
Given the importance of accuracy in this role, be ready to discuss how you ensure attention to detail in your work. You might want to share specific instances where your meticulousness made a difference, whether it was in processing orders or managing customer queries.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about the company culture, team dynamics, or growth opportunities. This shows that you’re not just interested in the job, but also in how you can fit into their environment and contribute positively.
