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- Tasks: Lead and manage market research projects, ensuring best practices and team collaboration.
- Company: Nationally recognised Market Research agency with a vibrant culture.
- Benefits: Competitive salary, career development opportunities, and a dynamic work environment.
- Why this job: Join a forward-thinking team and make a real impact in market research.
- Qualifications: Experience in market research operations and strong leadership skills.
- Other info: Exciting opportunity for growth and innovation in a supportive team.
The predicted salary is between 30000 - 42000 £ per year.
My client is a nationally recognised Market Research agency with a brand-new exciting opportunity available. They are currently recruiting for a Fieldwork Operations Manager to be based in their Leeds locations.
The Fieldwork Operations Manager manages Market Research Execs & Senior Execs capacity & responsibilities, ensuring best practices and continuity of projects, team leadership in Fieldwork Operations and cross team projects. You will receive & monitor facility bookings and coordinate the smooth running and management of all projects, creating projects & allocating/briefing Execs to carry out to completion.
Duties and Responsibilities will include:
- Ensure the team understand fieldwork best practice and can confidently support project teams to develop first class, efficient and effective fieldwork briefs.
- Product preparation: Set onsite product prep processes in collaboration with Facilities Coordinator and ensure quality standards are outlined & maintained.
- Offsite fieldwork: Develop & maintain offsite fieldwork best practice and ensure the team are capable of delivering first class fieldwork, including the management, training, and coordination of offsite/external teams.
- Qual fieldwork: Develop & maintain Qual fieldwork best practice and ensure the team are capable of delivering first class fieldwork, including the management, training, and coordination of offsite/external teams.
- Fieldwork roles: Develop best practice for the roles of hosting, facilitating, interviewing & product hand-outs and ensure quality standards are maintained.
- Booking systems: Create/develop booking systems, ensure team are aware of correct use. Find alternative/more efficient ways to book equipment as required.
- Upkeep & maintenance: Develop facility upkeep standards and foster the need to maintain these high standards at all times with the team. Develop a strong working relationship with maintenance suppliers alongside the Facilities Coordinator.
- Recruitment & onboarding: Oversee recruitment, onboarding, training and quality standards - develop standards & processes and ensure they are being maintained.
- Booking & payment: Develop and maintain booking & payment system ensuring the team use effectively to best practice. Ensure that internal staffing is utilised where possible prior to booking of casual support.
- Funding, distribution & reporting: Act as platform champion, overseeing efficient use by team. Develop best practice/use. Monitor ongoing incentive costs vs spending and report. Scan market with Operations Director to ensure BYR are using the best/most cost-effective platform available.
- Quotas: Work with internal teams to ensure that the best methods for tracking project progress are implemented.
- Drop outs/cancellations: Ensure a strong working relationship with the panel team to find ways to develop participant/panellist engagement.
- Participant experience: Develop and record best practice. Monitor and report on service satisfaction always looking to improve via the team.
- Where appropriate, line manage junior members of the team, including holding regular one-to-ones, providing regular constructive feedback and setting, reviewing and supporting career plans and objectives.
- Provide feedback to and coach other members of the team to help their development.
- Ensure project team members and line reports are fully utilised and help them manage their time most effectively.
- Build strong working relationships with other teams, and role model this to less experienced team members, helping them develop their skills via coaching and regular feedback.
- Consistently demonstrate a solution-focused approach and proactively offer viable solutions to challenges.
If this exciting and challenging new role is for you please apply asap for immediate consideration.
Market Research Operations Manager in Yorkshire employer: Interaction - Leeds
Contact Detail:
Interaction - Leeds Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Market Research Operations Manager in Yorkshire
✨Tip Number 1
Network like a pro! Get out there and connect with people in the market research field. Attend industry events, join relevant online groups, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Understand their approach to market research and think about how your skills can contribute. We want you to shine, so practice common interview questions and come armed with examples of your past successes!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s also a chance to reiterate why you’re the perfect fit for the Market Research Operations Manager position.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that dream job. Plus, applying directly shows your interest in being part of our team at StudySmarter. Let’s get you started on this exciting journey!
We think you need these skills to ace Market Research Operations Manager in Yorkshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Market Research Operations Manager role. Highlight relevant experience and skills that match the job description, like team leadership and project management. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about market research and how your background makes you the perfect fit for this role. Keep it engaging and personal – we love a good story!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've improved processes or led successful projects in the past. This helps us see the impact you could have at StudySmarter.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s super easy and ensures your application gets to the right place. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at Interaction - Leeds
✨Know Your Market Research Basics
Before the interview, brush up on key market research concepts and best practices. Understand the role of a Fieldwork Operations Manager and be ready to discuss how you can ensure efficient project management and team leadership.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in managing teams and projects. Be ready to discuss how you've successfully trained and developed team members in previous roles, as this is crucial for the position.
✨Familiarise Yourself with Booking Systems
Since the role involves creating and developing booking systems, it’s important to demonstrate your understanding of these processes. Think of any systems you've used before and be prepared to share how you improved efficiency in those situations.
✨Emphasise Your Problem-Solving Abilities
The job requires a solution-focused approach, so come prepared with examples of challenges you've faced in past roles and how you overcame them. This will show your potential employer that you can handle the demands of the position.
