Service Coordinator

Service Coordinator

Full-Time 24000 - 28800 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Coordinate and manage mobile engineers, ensuring timely service delivery and client satisfaction.
  • Company: Dynamic service-based business focused on excellence and teamwork.
  • Benefits: Competitive salary, supportive team environment, and opportunities for professional growth.
  • Why this job: Join a mission-critical role where your impact directly enhances client experiences.
  • Qualifications: Experience in coordination, strong communication skills, and ability to thrive under pressure.
  • Other info: Fast-paced environment with a focus on teamwork and achieving common goals.

The predicted salary is between 24000 - 28800 £ per year.

Hours: Monday to Friday, 08:00 – 17:00

Location: Wakefield, WF2

Salary: £28,000 - £32,000

This is not just a job — it’s a mission‑critical role in a 24/7 service‑based business where failure is not an option. Clients are demanding, and we share their pain. Every call is an opportunity to deliver excellence — not an inconvenience, but the reason we exist.

We are recruiting an experienced, commercially aware Coordinator who thrives in a reactive, high‑pressure environment and is ready to lead from the front. There will be three areas you will be responsible for managing: Pre‑planned maintenance (PPM), Reactive and Installations.

Job Responsibilities:

  • Coordinate and manage 5 mobile engineers across the North Central region
  • Schedule urgent and planned works, ensuring no delays, no excuses
  • Be the first point of contact for clients — professional, positive, and proactive
  • Manage strict deadlines, tight budgets, and high expectations
  • Work closely with purchasing and sales teams — we are one team, one goal
  • Ensure site surveys

Service Coordinator employer: Interaction - Leeds

As a Service Coordinator at our Wakefield location, you will be part of a dynamic team that thrives on delivering excellence in a fast-paced environment. We offer a supportive work culture that values collaboration and professional growth, with opportunities for career advancement and skill development. Our commitment to employee well-being is reflected in our competitive salary and the chance to make a meaningful impact in a mission-critical role.
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Contact Detail:

Interaction - Leeds Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Coordinator

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Service Coordinator role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet.

✨Tip Number 2

Prepare for those interviews by practising common questions related to service coordination. Think about how you’d handle tight deadlines and high-pressure situations, as these are key in this role. We want you to shine when it’s your turn to impress!

✨Tip Number 3

Showcase your problem-solving skills! During interviews, share specific examples of how you've managed urgent requests or coordinated teams effectively. This will demonstrate your ability to thrive in a reactive environment, just like the one we operate in.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.

We think you need these skills to ace Service Coordinator

Coordination Skills
Time Management
Client Relationship Management
Problem-Solving Skills
Communication Skills
Team Collaboration
Budget Management
Attention to Detail
High-Pressure Decision Making
Scheduling Skills
Proactive Approach
Commercial Awareness
Adaptability

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for the Service Coordinator role shine through. We want to see that you’re not just looking for any job, but that you’re genuinely excited about being part of our mission to deliver excellence.

Tailor Your CV: Make sure your CV is tailored to highlight your experience in managing teams and coordinating services. We’re looking for someone who thrives under pressure, so showcase those skills and any relevant achievements that demonstrate your ability to handle tight deadlines and high expectations.

Be Clear and Concise: In your written application, clarity is key. We appreciate straightforward communication, so keep your language simple and to the point. Avoid jargon unless it’s relevant to the role, and make sure your key points stand out.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and ready to take the first step in joining our team!

How to prepare for a job interview at Interaction - Leeds

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the Service Coordinator role. Familiarise yourself with the responsibilities like managing mobile engineers and coordinating maintenance schedules. This will help you demonstrate your knowledge and show that you're ready to take on the challenges of a high-pressure environment.

✨Showcase Your Problem-Solving Skills

In a service-based business, being reactive is key. Prepare examples from your past experiences where you've successfully managed urgent situations or tight deadlines. This will highlight your ability to thrive under pressure and reassure the interviewers that you can handle their demanding clients.

✨Emphasise Teamwork

Since the role involves working closely with purchasing and sales teams, be ready to discuss how you’ve collaborated with others in previous roles. Share specific instances where teamwork led to successful outcomes, reinforcing the idea that you’re all about 'one team, one goal'.

✨Prepare Questions for Them

Interviews are a two-way street! Prepare thoughtful questions about the company culture, expectations, and how success is measured in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you too.

Service Coordinator
Interaction - Leeds
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