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- Tasks: Provide on-site engineering support and carry out inspections for powered access vehicles.
- Company: Join a leading company in the powered access industry with a focus on customer service.
- Benefits: Enjoy an excellent benefits package, including competitive pay and career development opportunities.
- Why this job: Be an ambassador for the company while working in a dynamic and supportive environment.
- Qualifications: Must be CAP accredited with experience in mobile access platforms and strong customer service skills.
- Other info: Opportunity to work in various locations and gain valuable hands-on experience.
Type: Permanent, Full-time
Working hours: 40 hours.
Job Function: To provide on-site engineering support.
MUST BE CAP ACCREDITED
Liaising with: Customers, Operations Manager, Depot Manager.
The ideal candidate will have good interpersonal skills and a good understanding of the importance of excellent customer service.
Responsibilities:
- Carry out planned LOLER inspections for vehicles out on customer sites.
- Attend breakdowns on site, fault diagnosis and correct rectification.
- Correctly process all jobs on the works handheld tablet to include the allocation of labour and any parts used.
- Ensure optimum van parts stock level is achieved, always maintained and reviewed.
- Report any potential site revisits and customer recharges to the Service Controller.
- Provide back-up support in other areas and depots.
- Ensure company vehicle is kept clean, tidy and maintained as per the manufacturer's guidelines at all times.
- Ensure that the company's health and safety policy and procedures are adhered to in relation to site operations.
- Be an ambassador for the company, ensuring a polite, friendly and professional manner at all times.
- Follow company's Employee handbook policies and procedures.
- Any other duties requested by your Manager.
Requirements:
- Experience with mobile or vehicle mounted access platforms maintenance and inspection routines.
- IPAF Competent Assessed Person qualification. (including 1b Operators license)
- Relevant general maintenance qualification and proven experience gained within the plant rental sector.
- Experience in auto electrics, hydraulics and diagnostics/fault finding.
- Ability to prioritise tasks and work well under pressure.
- Good interpersonal skills and an acute understanding of good customer service.
Excellent benefits package on offer.
Powered Access Engineer - Field based in Liverpool employer: Interaction - Leeds
Contact Detail:
Interaction - Leeds Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Powered Access Engineer - Field based in Liverpool
✨Tip Number 1
Get to know the company before your interview! Research their values, recent projects, and customer service approach. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your interpersonal skills! Since this role requires excellent customer service, consider role-playing common scenarios with a friend. This will help you feel more confident when discussing how you handle customer interactions during the interview.
✨Tip Number 3
Be ready to showcase your technical skills! Prepare to discuss your experience with mobile or vehicle-mounted access platforms, and have examples ready of how you've tackled fault diagnosis and maintenance tasks in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen on joining our team!
We think you need these skills to ace Powered Access Engineer - Field based in Liverpool
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your experience with mobile or vehicle-mounted access platforms. We want to see how your skills match up with the job description, so don’t hold back!
Be Personable: Since good interpersonal skills are key for this role, let your personality shine through in your application. We love candidates who can communicate well and show they understand the importance of excellent customer service.
Follow Instructions: Pay close attention to the application instructions. If we ask for specific qualifications or experiences, make sure you address them directly. It shows us you can follow guidelines, which is super important in this role.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep everything organised and makes it easier for you to track your application status!
How to prepare for a job interview at Interaction - Leeds
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to powered access equipment and LOLER inspections. Familiarise yourself with the specific maintenance routines and fault diagnosis techniques that are relevant to the role. This will show that you're not just a good fit, but that you’re genuinely interested in the work.
✨Show Off Your Customer Service Skills
Since this role involves liaising with customers, be prepared to discuss your previous experiences in providing excellent customer service. Think of specific examples where you went above and beyond to help a client or resolved a tricky situation. This will demonstrate your interpersonal skills and commitment to customer satisfaction.
✨Be Prepared for Practical Scenarios
Expect to face some practical questions or scenarios during the interview. They might ask how you would handle a breakdown on site or how you would prioritise tasks under pressure. Practise articulating your thought process clearly and confidently, as this will showcase your problem-solving abilities.
✨Dress the Part and Be Professional
Even though it’s a field-based role, first impressions matter! Dress smartly for the interview and maintain a professional demeanour throughout. Remember, you’ll be representing the company, so being polite and friendly from the get-go will set a positive tone.
