At a Glance
- Tasks: Manage customer orders and coordinate transport solutions in a fast-paced environment.
- Company: Join a supportive team in a growing transport and logistics company.
- Benefits: Competitive salary, career development opportunities, and a dynamic work environment.
- Other info: Perfect for those looking to grow their career in a customer-focused role.
- Why this job: Make an impact in logistics while enhancing your skills and building client relationships.
- Qualifications: Experience in transport or logistics with strong organisational and communication skills.
The predicted salary is between 28000 - 30000 £ per year.
We are seeking a proactive and detail-oriented Transport Operator to join our Transport Solutions team based in Burton-on-Trent, DE14. This is a fast-paced operational role focused on delivering effective transport solutions through the BDP network while ensuring exceptional customer service and operational efficiency.
The successful candidate will play a key role in managing customer orders, coordinating transport solutions, maintaining strong communication with clients and suppliers, and supporting business growth opportunities.
Key Responsibilities- Order Receipt & Creation
- Receive customer orders via telephone, email, transport portals, and other communication methods
- Accurately input and manage orders using the Tra+ operating system
- Ensure all orders align with FTC-specific requirements
- Operational Solution Management
- Match customer requirements with appropriate transport solutions using approved supplier selection processes
- Coordinate collections and deliveries across the transport network
- Communicate schedules, delays, and operational updates professionally and efficiently
- Ensure all operational requirements are met, including:
- Opening times
- Site safety procedures
- Driver PPE requirements
- ADR requirements
- Customs documentation
- Security procedures
- Transit time expectations
- Escalate any non-conformance issues to the Operations Manager TS and Branch Manager TS
- Administration & Reporting
- Produce bespoke KPI reports for key clients
- Monitor profitability alongside the Operations Manager TS
- Provide weekly customer service reports to management teams
- Ensure Tra+ system inputs accurately reflect customer and supplier agreements, including additional charges
- Commercial Responsibilities
- Attend client meetings when required by management
- Proactively seek opportunities for additional business growth and customer development
- Previous experience within transport, logistics, or freight forwarding operations
- This opportunity would suit candidates currently working as a Transport Planner, Transport Coordinator, Logistics Coordinator, Freight Operator, Freight Forwarding Operator, Traffic Operator, Logistics Operator, Road Freight Coordinator, Transport Administrator, Operations Coordinator (Logistics) or similar
- Strong organisational and communication skills
- Ability to work effectively in a fast-paced environment
- High attention to detail and problem-solving ability
- Confident using transport management systems and Microsoft Office
- Customer-focused with a professional and proactive approach
- Commercial awareness and ability to build strong client relationships
- Competitive salary of £28,000 – £30,000 depending on experience
- Opportunity to join a growing and supportive team
- Career development opportunities within the transport and logistics sector
- Dynamic and varied working environment
If you are looking to develop your career within transport and logistics operations and thrive in a customer-focused environment, we would love to hear from you.
Freight Operator employer: Interaction - Leeds
Join our dynamic Transport Solutions team in Burton-on-Trent, where we prioritise employee growth and a supportive work culture. As a Freight Operator, you'll enjoy a competitive salary, career development opportunities, and the chance to thrive in a fast-paced environment that values exceptional customer service and operational efficiency.
StudySmarter Expert Advice🤫
We think this is how you could land Freight Operator
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like Interaction - Leeds.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by Interaction - Leeds. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Freight Operator
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at Interaction - Leeds, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at Interaction - Leeds and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into Interaction - Leeds. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at Interaction - Leeds
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at Interaction - Leeds.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to Interaction - Leeds.
