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- Tasks: Process sales orders, handle customer queries, and ensure smooth order dispatch.
- Company: Dynamic B2B supplier with a focus on exceptional customer service.
- Benefits: Competitive salary, supportive team, and growth opportunities in a thriving sector.
- Other info: Office-based role in Croydon with flexible working hours.
- Why this job: Join a friendly team and make a real impact in a fast-paced environment.
- Qualifications: Experience in customer service and sales order processing is essential.
The predicted salary is between 24000 - 26000 £ per year.
Location: Croydon (CR0) – Office Based
Salary: £24,000 – £26,000 per annum
Hours: Monday to Friday, 9:00 am – 5:30 pm (flexible for earlier start if needed)
Sales Order Processing experience is a must for this role
About Us: We are a B2B supplier providing goods to commercial, industrial, manufacturing, and retail sectors. Our team is dedicated to delivering exceptional service and ensuring smooth order processing for our clients.
The Role: We are looking for a proactive and detail-oriented Customer Services & Order Processor to join our team. This is a varied role where you will be the first point of contact for our customers and ensure their orders are processed accurately and efficiently.
Key Responsibilities:
- Placing manual orders onto the system
- Handling incoming calls and responding to live chat enquiries
- Packing items and arranging couriers for dispatch
- Providing excellent customer service and support
- Collaborating with internal teams to resolve queries promptly
What We're Looking For:
- Previous experience in Customer Service and Sales Order Processing
- Strong communication skills and a professional telephone manner
- Ability to manage multiple tasks with attention to detail
- Local to Croydon and able to work in the office full-time
- Familiarity with B2B environments is an advantage
Benefits:
- Competitive salary (£24K–£26K)
- Friendly and supportive team environment
- Opportunity to work with a growing business in a dynamic sector
Sales Order Processor in Birmingham employer: Interaction - Leeds
Contact Detail:
Interaction - Leeds Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Order Processor in Birmingham
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This way, when you chat with them, you can show off your knowledge and enthusiasm for what they do.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact for customers, being clear and confident on the phone is key. Try role-playing with a friend or family member to get comfortable.
✨Tip Number 3
Be ready to showcase your attention to detail. During interviews, share examples of how you've successfully managed multiple tasks in previous roles. This will highlight your ability to handle the varied responsibilities of the job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team and ready to dive into the B2B world with us.
We think you need these skills to ace Sales Order Processor in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your sales order processing experience. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your relevant achievements!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team and how your previous customer service roles have prepared you for this position. Keep it friendly and professional!
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear language and a professional tone throughout your written application to demonstrate your ability to communicate effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Interaction - Leeds
✨Know Your Sales Order Processing
Make sure you brush up on your sales order processing knowledge. Be ready to discuss your previous experiences in detail, highlighting how you've handled orders and resolved issues. This will show that you understand the role and can hit the ground running.
✨Show Off Your Customer Service Skills
Since this role involves being the first point of contact for customers, prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond to help a customer, as this will demonstrate your proactive approach.
✨Practice Your Communication Style
Strong communication skills are key for this position. Practise speaking clearly and professionally, especially over the phone. You might even want to do a mock interview with a friend to get comfortable with articulating your thoughts.
✨Familiarise Yourself with B2B Environments
If you have experience in B2B settings, be prepared to discuss it. If not, do some research on how B2B companies operate and the unique challenges they face. Showing that you understand the industry will set you apart from other candidates.