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- Tasks: Provide on-site engineering support and carry out inspections for powered access vehicles.
- Company: Join a leading company in the powered access industry with a focus on customer service.
- Benefits: Enjoy an excellent benefits package, including competitive pay and career development opportunities.
- Why this job: Be an ambassador for the company while working in a dynamic field environment.
- Qualifications: Must be CAP accredited with experience in mobile access platforms and strong customer service skills.
- Other info: Opportunity to work under pressure and develop your technical skills in a supportive team.
The predicted salary is between 30000 - 42000 £ per year.
Type: Permanent, Full-time
Working hours: 40 hours.
Job Function: To provide on-site engineering support.
MUST BE CAP ACCREDITED
Liaising with: Customers, Operations Manager, Depot Manager.
The ideal candidate will have good interpersonal skills and a good understanding of the importance of excellent customer service.
Responsibilities:
- Carry out planned LOLER inspections for vehicles out on customer sites.
- Attend breakdowns on site, fault diagnosis and correct rectification.
- Correctly process all jobs on the works handheld tablet to include the allocation of labour and any parts used.
- Ensure optimum van parts stock level is achieved, always maintained and reviewed.
- Report any potential site revisits and customer recharges to the Service Controller.
- Provide back-up support in other areas and depots.
- Ensure company vehicle is kept clean, tidy and maintained as per the manufacturer's guidelines at all times.
- Ensure that the company's health and safety policy and procedures are adhered to in relation to site operations.
- Be an ambassador for the company, ensuring a polite, friendly and professional manner at all times.
- Follow company's Employee handbook policies and procedures.
- Any other duties requested by your Manager.
Requirements:
- Experience with mobile or vehicle mounted access platforms maintenance and inspection routines.
- IPAF Competent Assessed Person qualification. (including 1b Operators license)
- Relevant general maintenance qualification and proven experience gained within the plant rental sector.
- Experience in auto electrics, hydraulics and diagnostics/fault finding.
- Ability to prioritise tasks and work well under pressure.
- Good interpersonal skills and an acute understanding of good customer service.
Excellent benefits package on offer.
Powered Access Engineer - Field based in Birkenhead employer: Interaction - Leeds
Contact Detail:
Interaction - Leeds Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Powered Access Engineer - Field based in Birkenhead
✨Tip Number 1
Get your networking game on! Reach out to folks in the industry, attend events, and connect with potential employers. You never know who might have the inside scoop on a job opening.
✨Tip Number 2
Show off your skills! If you’ve got experience with mobile or vehicle mounted access platforms, make sure to highlight that in conversations. Be ready to discuss specific examples of how you've tackled challenges in the past.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies you’re interested in, like us at StudySmarter, and express your enthusiasm for working with them. A little initiative can go a long way!
✨Tip Number 4
Prepare for interviews by practising common questions related to customer service and technical skills. We want to see how you handle real-life scenarios, so think about how you’d approach breakdowns or inspections on-site.
We think you need these skills to ace Powered Access Engineer - Field based in Birkenhead
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your experience with mobile or vehicle-mounted access platforms. We want to see how your skills match up with what we need, so don’t hold back!
Be Personable: Since good interpersonal skills are key for this role, let your personality shine through in your application. We love candidates who can connect with customers and represent us well!
Follow the Guidelines: Stick to the job description and requirements when crafting your application. This shows us that you’ve read everything carefully and understand what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Interaction - Leeds
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to powered access equipment and LOLER inspections. Familiarise yourself with the specific maintenance routines and fault diagnosis processes, as these will likely come up during the interview.
✨Show Off Your Customer Service Skills
Since the role involves liaising with customers, be prepared to discuss your previous experiences in providing excellent customer service. Think of specific examples where you went above and beyond to help a client or resolve an issue.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like handling a breakdown on-site or managing a difficult customer interaction. Practise how you would approach these scenarios, focusing on your problem-solving skills and ability to stay calm under pressure.
✨Demonstrate Your Team Spirit
This role requires collaboration with various team members, so highlight your interpersonal skills. Share examples of how you've worked effectively in a team environment and supported colleagues, showing that you're not just a lone wolf but a team player.
