Relief Customer Services Advisor

Relief Customer Services Advisor

Market Harborough Full-Time 13236 - 16500 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist customers and provide top-notch service in a dynamic environment.
  • Company: Join an award-winning company known for its commitment to customer satisfaction.
  • Benefits: Enjoy a competitive salary, travel expense coverage, and flexible part-time hours.
  • Why this job: Perfect for those who love helping others and want to grow in a supportive culture.
  • Qualifications: No specific experience required, just a passion for customer service!
  • Other info: Work 20 hours a week with one Saturday a month at our Market Harborough branch.

The predicted salary is between 13236 - 16500 £ per year.

Job Title: Relief Customer Advisor Location: Market Harborough Salary: £13,236 (inclusive of 1 Saturday a month worked) plus any extra travel expenses for travel between branches. Role Type: Permanent / Part Time – 20 hours Working hours: 20 hours per week + 1 Saturday/month at Market Harborough This is a fantastic opportunity for a customer centric individual to joining a successful award-winning o…

Relief Customer Services Advisor employer: Interaction - Kettering

At our company, we pride ourselves on being an excellent employer that values customer service and employee satisfaction. Located in the vibrant Market Harborough, we offer a supportive work culture that encourages personal growth and development, along with competitive benefits including travel expenses for branch visits. Join us to be part of a dynamic team where your contributions are recognized and rewarded, making every day at work meaningful and fulfilling.
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Contact Detail:

Interaction - Kettering Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Relief Customer Services Advisor

✨Tip Number 1

Make sure to highlight your customer service experience in any conversations you have. This role is all about being customer-centric, so sharing specific examples of how you've helped customers in the past can really set you apart.

✨Tip Number 2

Familiarize yourself with our company values and mission. When you understand what we stand for, you can better align your responses during interviews and show that you're a great fit for our team.

✨Tip Number 3

Be prepared to discuss your availability, especially regarding the Saturday shifts. Flexibility can be a big plus, so if you can accommodate the schedule, make sure to mention it!

✨Tip Number 4

Network with current or former employees if possible. They can provide insights into the company culture and what it takes to succeed in this role, which can help you tailor your approach.

We think you need these skills to ace Relief Customer Services Advisor

Customer Service Skills
Communication Skills
Problem-Solving Skills
Time Management
Adaptability
Teamwork
Attention to Detail
Conflict Resolution
Empathy
Organizational Skills
Multitasking
Basic IT Skills
Sales Skills
Positive Attitude

Some tips for your application 🫡

Understand the Role: Make sure to read the job description thoroughly. Understand the responsibilities and requirements of the Relief Customer Services Advisor position to tailor your application accordingly.

Highlight Customer Service Experience: In your CV and cover letter, emphasize any previous customer service experience you have. Use specific examples that demonstrate your ability to handle customer inquiries and provide excellent service.

Show Flexibility: Since the role requires working 20 hours a week plus one Saturday a month, mention your availability and willingness to work flexible hours in your application.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Interaction - Kettering

✨Show Your Customer-Centric Attitude

Since this role is all about customer service, make sure to highlight your experience in dealing with customers. Share specific examples of how you've gone above and beyond to help customers in previous roles.

✨Be Prepared for Situational Questions

Expect questions that assess how you would handle various customer service scenarios. Think of situations where you resolved conflicts or provided exceptional service, and be ready to discuss them in detail.

✨Demonstrate Flexibility and Teamwork

As a Relief Customer Services Advisor, you'll need to adapt to different branches and teams. Talk about your ability to work well with others and adjust to new environments quickly.

✨Research the Company

Familiarize yourself with the company's values and achievements. Being able to discuss why you want to work for them and how you align with their mission will show your genuine interest in the position.

Relief Customer Services Advisor
Interaction - Kettering
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  • Relief Customer Services Advisor

    Market Harborough
    Full-Time
    13236 - 16500 £ / year (est.)

    Application deadline: 2027-01-02

  • I

    Interaction - Kettering

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