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- Tasks: Provide top-notch customer service and support to clients and colleagues.
- Company: Join an award-winning organization that values customers, colleagues, and communities.
- Benefits: Enjoy flexible hours, full training, and ongoing support to grow in your role.
- Why this job: Be part of a community-focused team and make a real impact on customer experiences.
- Qualifications: Good customer service skills and a passion for helping others are essential.
- Other info: Work 20 hours a week with one Saturday a month at Market Harborough.
Job Title: Customer Services Advisor Location: Desborough Role Type: Permanent / Part Time – 20 hours This is a fantastic opportunity for a customer centric individual to joining a successful award-winning organisation that put their customers, colleagues and communities at the heart of everything they do. The Role · Deliver exceptional customer service · Provide help and support to customers and colleagues · To ensure the customer journey results in good customer outcomes · Demonstrate a full knowledge of the clients products · Deliver competent till management · Ensure the correct policies, processes, and procedures are followed at all times. · Commitment to the organisations purpose and contribute to this through their Thrive agenda · General administration tasks to support the smooth running of the Branch Full training will be given and ongoing support to ensure you develop into the role and be the best you can be. Key skills · Good customer service skills gained in a customer facing role · Highs levels of accuracy and numeracy · Flexible & adaptable · Sense of community · Passionate about what you do Salary: £13,236 (inclusive of 1 Saturday a month worked) Working hours: 20 hours per week + 1 Saturday/month at Market Harborough) – Working Hours are Monday, Tuesday, Wednesday a…
Part time Customer Services Advisor employer: Interaction - Kettering Careers
Contact Detail:
Interaction - Kettering Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part time Customer Services Advisor
✨Tip Number 1
Familiarize yourself with the company's values and mission. Since we prioritize our customers, showing that you understand and align with our customer-centric approach will make you stand out.
✨Tip Number 2
Highlight any previous experience in customer service roles during your conversations. We love candidates who can demonstrate their ability to deliver exceptional service and support to both customers and colleagues.
✨Tip Number 3
Be prepared to discuss how you handle challenging customer situations. We value adaptability and a positive attitude, so sharing specific examples will showcase your problem-solving skills.
✨Tip Number 4
Show your enthusiasm for community involvement. Since we have a strong sense of community, expressing your passion for contributing positively to the local area can resonate well with us.
We think you need these skills to ace Part time Customer Services Advisor
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Customer Services Advisor position. Highlight the key responsibilities and skills required, and think about how your experience aligns with them.
Tailor Your CV: Customize your CV to emphasize your customer service experience and any relevant skills. Use specific examples that demonstrate your ability to deliver exceptional customer service and support.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your commitment to the organization's purpose. Mention how you can contribute to their Thrive agenda and provide examples of your adaptability and community spirit.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Interaction - Kettering Careers
✨Show Your Customer Service Skills
Be prepared to share specific examples of how you've delivered exceptional customer service in the past. Highlight situations where you went above and beyond to help a customer, as this will demonstrate your commitment to putting customers first.
✨Know the Products Inside Out
Research the company's products thoroughly before the interview. Being able to discuss their features and benefits will show that you're proactive and genuinely interested in the role, which is crucial for a Customer Services Advisor.
✨Demonstrate Flexibility and Adaptability
Prepare to discuss times when you've had to adapt to changing circumstances or handle unexpected challenges. This will illustrate your ability to be flexible, which is an important trait for this part-time position.
✨Emphasize Your Community Spirit
Since the company values a sense of community, think about ways you've contributed to your own community or workplace. Sharing these experiences can help you connect with the interviewers and align yourself with the organization's purpose.
