At a Glance
- Tasks: Coordinate export orders and build strong relationships with international customers.
- Company: Globally recognised business with a supportive and collaborative culture.
- Benefits: Competitive salary, pension, employee discounts, and long-term career development.
- Other info: Casual dress environment and free on-site parking.
- Why this job: Join a dynamic team and develop your career in export operations and account management.
- Qualifications: Experience in export administration or customer service, with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Location: Ely, Cambridgeshire
Salary: Competitive + Benefits
Hours: Full Time, Monday to Friday, 9:00am – 5:00pm
Interaction Recruitment is delighted to be partnering with a well-established and globally recognised business to recruit an Export Account Coordinator for their growing team. This opportunity would suit candidates from export administration, customer service, account coordination, sales support, logistics, or international trade backgrounds who are looking to develop their career within account management.
The role would suit someone with experience in export administration, customer service, sales support, logistics coordination, or account management who enjoys building customer relationships and ensuring exceptional service delivery.
The Role
- Act as a key point of contact for international customers, ensuring export orders are processed accurately, customers remain informed, and internal departments work together to deliver a seamless service.
- Process export orders accurately and efficiently from receipt through to dispatch.
- Track orders and proactively resolve any issues or delays.
- Liaise with warehouse and logistics teams regarding stock availability and shipment schedules.
- Maintain accurate customer and order records.
- Manage customer enquiries via telephone and email.
- Provide updates on order status, delivery schedules, and product availability.
- Build and maintain strong relationships with international customers.
- Coordinate returns, exchanges, and issue resolution.
- Prepare export documentation including commercial invoices, packing lists, and customs paperwork.
- Ensure compliance with export regulations and documentation requirements.
- Compile reports relating to order volumes, customer activity, and operational performance.
- Work closely with customer service, logistics, finance, and marketing teams to support customer requirements.
About You
- Previous experience within export administration, customer service, sales support, logistics, or account coordination.
- Excellent organisational skills and attention to detail.
- Strong written and verbal communication skills.
- Experience using Microsoft Office and CRM or order management systems.
- The ability to manage multiple priorities within a busy environment.
- A proactive and customer-focused approach.
- Experience preparing export documentation would be advantageous.
- Knowledge of international shipping, customs, or export procedures would be beneficial but is not essential.
- Additional language skills would be welcomed but are not required.
What's On Offer?
- Competitive salary
- Company pension
- Employee discount
- Casual dress environment
- Free on-site parking
- Long-term career development opportunities
- Supportive and collaborative team environment
If you are looking for an opportunity to develop your career within export operations and customer account management, we'd love to hear from you. Apply today or contact or call 01733558877 for a confidential discussion.
Export Account Coordinator in Woking employer: Interaction - Huntingdon
Join our dynamic team in Huntingdon as a Payroll Administrator, where we prioritise employee well-being and professional growth. Enjoy a supportive work culture with benefits like a company pension and free parking, all while working a convenient Monday to Friday schedule. We are committed to fostering your development and providing a rewarding career path in payroll management.
StudySmarter Expert Advice🤫
We think this is how you could land Export Account Coordinator in Woking
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Interaction - Huntingdon and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Interaction - Huntingdon!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Interaction - Huntingdon keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Export Account Coordinator in Woking
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Interaction - Huntingdon:This is your chance to really connect with the team at Interaction - Huntingdon. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Interaction - Huntingdon
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Interaction - Huntingdon.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Interaction - Huntingdon that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Interaction - Huntingdon. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
