At a Glance
- Tasks: Manage customer accounts, reduce arrears, and support cash flow.
- Company: Growing specialist finance business with a collaborative culture.
- Benefits: Potential for permanent position, performance incentives, and career progression.
- Other info: Supportive environment with opportunities for growth and development.
- Why this job: Join a dynamic team and make a real impact on financial success.
- Qualifications: Experience in credit control, strong communication, and negotiation skills.
The predicted salary is between 30000 - 40000 £ per year.
An exciting opportunity has arisen to join a growing and ambitious specialist finance business as a Credit Controller. This role is initially offered as a full time 3-month fixed-term contract, with the potential to become a permanent position after the initial temporary period. The role is ideal for an experienced collections or credit control professional who enjoys building relationships with customers while ensuring effective management of outstanding accounts. Working within a fast-paced commercial finance environment, you will be responsible for managing customer accounts, reducing arrears, and supporting the business in maintaining strong cash flow. You will liaise directly with business owners and commercial clients, helping to resolve account issues and agree appropriate repayment solutions where required.
Key Responsibilities
- Manage a portfolio of customer accounts and monitor payment performance.
- Proactively contact customers regarding overdue balances via telephone, email, and written correspondence.
- Negotiate payment arrangements and repayment plans where appropriate.
- Investigate and resolve customer account queries and disputes.
- Maintain accurate records of customer communications and collection activities.
- Produce and review aged debt reports and collection updates.
- Work closely with internal teams to resolve issues affecting customer accounts.
- Escalate high-risk or problematic accounts when necessary.
- Support the recovery process on defaulted agreements.
- Ensure all collections activity is carried out professionally and in accordance with regulatory requirements and company procedures.
About You
The successful candidate will have:
- Previous experience in Credit Control, Collections, Recoveries, or Accounts Receivable.
- Strong communication and negotiation skills.
- A confident and professional telephone manner.
- Excellent organisational skills and attention to detail.
- The ability to manage difficult conversations positively and effectively.
- Good IT skills, including Microsoft Office applications.
- A proactive and results-focused approach to work.
What's on Offer
- Opportunity to secure a permanent position following the initial contract period.
- Performance-related incentives.
- Career progression opportunities within a growing organisation.
- Supportive and collaborative working environment.
- Pension scheme and additional employee benefits (subject to eligibility).
Interviews for this role will be taking place imminently, with the successful candidate being able to start asap.
Credit Controller - 3 Month FTC employer: Interaction - Huntingdon
Join a dynamic and ambitious specialist finance business as a Credit Controller, where you will thrive in a supportive and collaborative work environment. With opportunities for career progression and the potential for a permanent position after your initial contract, this role offers not only competitive performance-related incentives but also a chance to make a meaningful impact on customer relationships and cash flow management. Located in a fast-paced commercial finance setting, you will be part of a team that values professional growth and effective communication.
