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- Tasks: Join our team to provide top-notch support and manage client communications daily.
- Company: We're a dynamic company in St Ives, dedicated to delivering quality service to our clients.
- Benefits: Enjoy a competitive salary and the chance to work in a fast-paced environment.
- Why this job: This role offers hands-on experience in a supportive team, perfect for building your career.
- Qualifications: Must be proficient in Microsoft Office and have strong communication skills.
- Other info: Full-time permanent position with opportunities for growth and development.
The predicted salary is between 18750 - 20500 £ per year.
My client based in St Ives, Cambridgeshire is currently recruiting for a Support Desk Administrator to join their team on a Full-Time Permanent basis. You will be part of a team providing a quality service for their clients. The Quotes Department is fast paced dealing with incoming emails quickly and efficiently to ensure the highest quality of standards are kept. Salary – £22,500 – £24,440 Key Responsibilities: · Make and answer calls to clients/Sub Contractors/ Engineers · Send and respond to emails – Clients/Colleagues/Sub Contractors/ Engineers · Regularly update bespoke IT system · Compose and amend Quotes from Engineers and Sub Contractors · Send accepted quoted works orders to Sub Contractors and Engineers · Regular use of Word, Excel and Outlook · Regular checks for any changed Quotes/acceptances Essential skills: · Knowledge of Microsoft Office · Eye for detail · General enquires to be dealt with efficiently · Be able to build good rapport If you have the skills and experience listed above please send your CV to or call. INDHUN AMRT1_UKTJ …
Support Desk Administrator employer: Interaction - Huntingdon Careers
Contact Detail:
Interaction - Huntingdon Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Desk Administrator
✨Tip Number 1
Familiarize yourself with the specific IT systems and software mentioned in the job description, especially any bespoke systems. This will not only help you stand out during the interview but also show your proactive approach to learning.
✨Tip Number 2
Practice your communication skills, both verbal and written. Since the role involves a lot of client interaction via calls and emails, being able to convey information clearly and professionally is crucial.
✨Tip Number 3
Demonstrate your attention to detail by preparing examples of how you've successfully managed similar tasks in the past. This could include handling quotes or managing client inquiries efficiently.
✨Tip Number 4
Research the company and its values. Understanding their approach to client service will allow you to tailor your responses during the interview and show that you're a good fit for their team.
We think you need these skills to ace Support Desk Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Support Desk Administrator role. Emphasize your proficiency in Microsoft Office and any previous customer service or administrative roles.
Craft a Strong Cover Letter: Write a cover letter that showcases your attention to detail and ability to handle fast-paced environments. Mention specific examples of how you've efficiently managed inquiries or communications in past roles.
Highlight Communication Skills: Since the role involves regular communication with clients and colleagues, emphasize your strong verbal and written communication skills. Provide examples of how you've built rapport with clients or handled challenging situations.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail, which is crucial for this position.
How to prepare for a job interview at Interaction - Huntingdon Careers
✨Show Your Communication Skills
As a Support Desk Administrator, you'll be interacting with clients and colleagues regularly. Make sure to demonstrate your strong communication skills during the interview by speaking clearly and confidently.
✨Highlight Your Attention to Detail
Since the role requires a keen eye for detail, prepare examples from your past experiences where your attention to detail made a difference. This could be in handling quotes or managing client inquiries.
✨Familiarize Yourself with Microsoft Office
The job description mentions regular use of Word, Excel, and Outlook. Brush up on these tools before the interview and be ready to discuss how you've used them in previous roles.
✨Prepare for Fast-Paced Scenarios
The Quotes Department is fast-paced, so be prepared to discuss how you handle pressure and prioritize tasks. Think of specific situations where you successfully managed multiple responsibilities at once.
