At a Glance
- Tasks: Guide clients through software implementations and deliver engaging training sessions.
- Company: Dynamic tech company focused on customer success and innovation.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Join a supportive team with a focus on collaboration and customer satisfaction.
- Why this job: Make a real difference by helping customers maximise their technology investments.
- Qualifications: Experience in software implementation and strong communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
We're looking for an experienced Implementation & Training Consultant to deliver successful software implementations across our client's technology portfolio. You'll guide customers through the implementation journey, from planning and configuration to go-live, ensuring a smooth rollout and excellent user adoption. A key part of the role is delivering engaging customer training and onboarding, both remotely and on-site, helping users gain confidence and maximise the value of the solution. You'll also work closely with Product, Sales and Customer Success teams to provide a seamless customer experience.
What you'll bring:
- Experience delivering software implementations or customer onboarding projects.
- Experience providing customer training, workshops or user enablement.
- Strong customer-facing, communication and stakeholder management skills.
- Knowledge of software configuration, integrations and data migration.
- Excellent organisation and problem-solving abilities.
- Experience using CRM or project management tools.
- PRINCE2 or equivalent project management qualification is desirable.
If you enjoy helping customers successfully implement new technology, delivering high-quality training and driving user adoption, we'd love to hear from you.
Implementation & Training Consultant employer: Interact Consulting
As an Implementation & Training Consultant with us, you'll be part of a dynamic team that values innovation and collaboration, located in a vibrant tech hub. We offer a supportive work culture that prioritises employee growth through continuous training and development opportunities, ensuring you can advance your career while making a meaningful impact on our clients' success. Enjoy the unique advantage of working in a flexible environment that encourages creativity and fosters strong relationships with both colleagues and customers.
